We are looking for a to join the RSM team! Our consultants are responsible for the delivery of, assessment, design, implementation, customization and support services for clients. This person quickly assesses client needs and develops innovative solutions to solve their problems. Finding new ways to constantly improve the operations, satisfaction and loyalty of our clients is a top priority. Travel is minimal.
Work with clients and internal functional consultants to design customizations. Work with developers to build customizations.
Ensure optimal solution design through understanding of SuiteScript and the methods of customization. Employ customization best practices.
Provide consulting services for implementation and support of NetSuite product
Act as Lead Consultant on a variety of smaller projects
Gather business and functional requirements through client engagements
Manage time and costs of your work streams
Perform complex data analysis tasks
Conduct customer training
Work closely with customers throughout projects to ensure that expectations and charges are in line with deliverables.
Bachelor?s degree preferably in Management Information Systems, Accounting, or Business
Understanding and comfort with SuiteScript and NetSuite customization options
2+ years of experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative
Customer relationship acumen and experienced consulting skills
Solid experience in Change Management, Business Process Mapping, and Project Management
Experience with software in a SaaS environment including any experience with Accounting, Sales Force Automation, Marketing Campaigns and Web presence
Consulting experience with NetSuite is required. QuickBooks, Great Plains, Microsoft Dynamics, Intacct, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards experience is helpful.
Strong experience in one of the following verticals or domain: Financials, Accounting, Manufacturing, Software, Wholesale Distribution, Services, Retail, Enterprise, General Business
Ability to travel