Network/Traffic engineer - Tier 3 (Remote)

Network Engineer, WAN, LAN, TCP/IP
Contract Independent, Contract Corp-To-Corp, 12 Months
Depends on Experience
Travel not required

Job Description

We are hiring for a Tier 3 Network/Traffic engineer job position. If you are interested please apply with your most recent resume.

Tier 3 Network/Traffic engineer

Location: Remote, 12 months contract

Candidate Description

The Tier 3 Engineers have specialized in one or more vertical technology disciplines but will also be versed in other IT service delivery technologies.

The Tier 3 Engineers perform testing, analysis and restoration of failed production services to customers and users. When new technologies and/or IT Services are added to the environment, the engineers are responsible for creating acceptance criteria and testing new service/technology supported by the CSS Service Desk. Monitor and sustain the SLAs (Service Level Agreements) as well as the growth and capacity planning aspects of the IT services.

Tier 3 Engineers provide support to the Tier 2 Engineers, taking calls during high-volume times. They assist in customer service status calls and with other communication such as notifications and escalations.
Network Engineers are responsible for:
o   Resolving service-impacting events/incidents.
o   Escalating incidents to Operations Management/Directors.
o   Engaging support of the CSIRT (Computer Security Incident Response Team) when necessary.
o   Supporting Move/Adds/Change/Delete (MACD) in the environment.  Including CMDB updates.

Responsibilities:

     Respond to problems that are escalated.
·       Initiate corrective action within scope of knowledge and authority.
·       Assist with network troubleshooting.
·       Develop network capacity plans.
·       Implement network bypass/recovery/backup procedures as required. 

        Validation of new IT services and/or managed elements in the IT environment.
·       Acceptance/ coordination of new IT services and/or managed elements in the IT infrastructure.
·       Use network diagnostic tools.
·       Use and provide input to database(s) for problem and inventory control.

·       CCNP and or Bachelor’s degree or equivalent work experience.
·       Minimum of five (5) years’ experience with network administration tools, software, operating systems and hardware components.
·       Proficient in IT infrastructure technologies:
o   Routers, Switches, WAN, LAN, TDM, VoIP, Telecomm, and other internetworking technologies.

o   IP networking and communication including Ethernet, cellular modems, and transceivers (encoder/decoder), point-to-point wireless radio and RS-232/RS-485 serial communication.

 

Regards

Zahid H Ansary

+1-

Dice Id : 90896322
Position Id : 7599391
Originally Posted : 2 weeks ago
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