This position could be based at several Beacon locations in Indiana where we have available office space - i.e. Auburn, Wabash, Marion or Peru. We will also consider a telecommute arrangement as deemed appropriate.
To provide administration in the areas of data communication, collaboration, computing hardware and security hardware and software. Particular emphasis and areas of responsibility will be in the collaboration area. To also monitor, report, analyze and remediate electronic security related issues in order to help protect our credit union member-owners and their information.
Major Duties and Responsibilities
Maintains VoIP and other collaboration systems, including administering and troubleshooting employee issues, user administration, deployment of new devices and testing and applying system updates.
Reviews and analyzes Route/Switch, Wireless, Security and Data Center issues.
Deploys and applies vendor updates to systems as required.
Monitors electronic systems security alerts and investigates impact per policy. Reports incidents to management and/or Incident Response Team as required. Assists with forensic analysis and remediation and system updates.
Provides technical support for key security related systems, including but not limited to, IPS/IDS systems, firewalls, endpoint security, web filtering, email security, etc.
Troubleshoots connectivity issues with communication providers.
Monitors and maintains network/system monitoring solutions.
Performs other related duties as assigned.
Three to five years network administration or well-rounded technical centered background in networking and security. Working knowledge of Cisco Route/Switch recommended. Working knowledge of Cisco UCS recommended. Working knowledge of VoIP and other collaboration systems recommended. Working knowledge of VMWare VSphere/VCenter recommended. Working knowledge of Directory Services (LDAP, AD), including Group Policy, DNS, and DHCP recommended. Working knowledge of Windows Server OS, and current Windows Desktop OS recommended. Working knowledge of Internet/Intranet architecture and design recommended.
Equivalent to a four-year college degree. CCNA certification recommended. CCNA-Security or CCNP certification preferred.
Standard position hours are 8 a.m. to 5 p.m. Monday through Friday. However, flexibility in working hours will be key. This individual will be required to apply updates and troubleshoot issues on a routine basis during non-business hours, including weekends. Reliable transportation is a must as he or she will be traveling to all branch locations for data/communication issues, including data centers in Carmel and South Bend. Some of this travel could be unexpected and unannounced. Up to 25% of the time.
Available Benefits Include:
- Health, dental and vision insurance
- Paid time off
- Eligibility to vest into pension plan
- Incentive program
- Tuition reimbursement
- and more!