Network Management Operations Technician

Network Management Operations Technician
Contract W2, 12 Months
Telecommuting not available Travel not required

Job Description


Network Management Operations Technician

Location: Ashburn, VA 20147

Duration: 12+ months Contract Monitors reliability of network infrastructure and operating systems on multiple platforms. Diagnoses and repairs problems. Usually requires a 2 year degree. 1-5 years of experience Entry level scripting experience in JavaScript, Perl, Python, or any scripting language, developing ad hoc reports, or network maintenance tools. Specialist, Network Operations will provide 24x7 network management and analysis for the Verizon FTTP voice and data network. Responsibilities include but are not limited to: Evaluation of FTTP network performance data
Trouble ticket management, OASIS flash management, & processing escalations
Identifying initial fault isolation including triage and technical support to CO and outside plant technicians
Participates in staffing a 24 hour FTTP Network Management Center to ensure Verizons customer satisfaction, network quality, and cost goals are met
Resolves network problems and outages and takes actions to improve network performance
Interact with National Operations, Network Operations and National Services to restore customer impacting conditions
The candidate must be able to work any of the three shifts and rotate based on needs of the business. Weekends, holidays, and overnight work may be required. The candidate will demonstrate knowledge of TDM and VOIP voice technologies, data related technologies including VOIP, broadband networking, gigabit networking, and VOD technologies. Knowledge of basic routing protocols and internal system tools (vRepair, IVAPP, TACACS, INMS, OASIS, & MASTARS) is highly desired.
 

Recruiter: Shashi Parashar
Phone: 949-681-9546
Dice Id : cxbcsi
Position Id : Job28953
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