We?re looking for a Network Operations Center (NOC) Technical Support Specialist to join our team and help us improve our weekend, nighttime and morning coverage. The NOC team is an onsite 24/7 team dedicated to being the central point of contact, communication and support for the technology that the Rock Family of Companies depends on. The NOC Technical Support Specialist is a first responder focused on keeping our network, servers and applications running smoothly. This team member plays a central role in the health and stability of our technology, including troubleshooting, creating documentation, communicating and coordinating efforts to resolve issues with our other support and engineering teams.
What?ll Make You Special
Who We Are
We?re America?s largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans ?Highest in Customer Satisfaction in Primary Mortgage Origination? for the past nine consecutive years, 2010 ? 2018. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for five consecutive years, 2014 through 2018, each year the company was eligible. There?s a simple reason we?ve been so successful: We care about the people we work with.
If you?re tired of stuffy, bureaucratic workplaces, then you?ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won?t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine?s first ever list of ?Best Places to Work for African Americans? in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine?s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.