Network Support Engineer

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Robert Half
Network, Engineer, Engineering, Management, TCP, STP, Ethernet, IT, Computer, Networking, Brocade, CCNA, CCNP, Routers
Full Time

Job Description


We have a great opportunity for someone who has a strong interest in networking hardware and software. We have a great opportunity for someone well versed in interfacing, security, Internet protocols and server and network infrastructure. If you are a Network Engineer with a high attention to detail and a passion for the field, Robert Half Technology might have the job for you. This Network Support Engineer role is located in Parsippany, New Jersey and is a full-time opportunity.

Key responsibilities

•Handle incoming service requests
•Monitor network performance
•Implement new configurations and changes to existing configurations
•Assist with staging and configuring network equipment
•Diagnose and troubleshoot wireless, security, switching, circuit and other various network-related issues reported by Customers.
•Identify and report issues to connectivity providers and hardware vendors
•Dispatch technicians for onsite triage
•Own each networking issue through the process from initial creation to resolution
•Collaborate with other Engineering team members to fix network outages, misconfigurations, and complex networking issues of customers' devices
•Read and analyze packet capture using Wireshark
•Work with Engineering and Management to diagnose and resolve critical escalated issues
•Use acquired knowledge to suggest, edit and write in-depth Knowledge Base articles
•Thorough comprehension of fundamental networking protocols, including TCP, STP, ARP, Ethernet, OSPF, etc.
•Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, 802.11a/b/g/n/ac wireless networks
•Previous internship and/or work experience or volunteer work in a network lab environment helpful
•Outstanding English language written and verbal communication skills and comprehension
•An eagerness to learn from others and be a team player
•Passionate about networking, IT and helping people
•Work flexible hours
•Working towards or have a B.S. in Computer Networking, Information Technology, or a related discipline preferred.
•Knowledge and experience configuring and operating Cisco, Juniper, Brocade and Arista switches and routers. CCNA, CCNP and Juniper certifications preferred.

This is a Thursday-Sunday Shift working 10 hours a day (40 hour work weeks).

If interested, please send resumes directly to


- 2+ years networking experience

- Well versed in network design and implementation strategies

- Cisco Routers experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.

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Contact your local Robert Half Technology office ator visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Company Information

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one.
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Dice Id : rhalfint
Position Id : 02710-0011566064
Originally Posted : 3 weeks ago

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