Responsible for ensuring the team lives Agile values and principles and follows processes and practices that the teams agree they will use within Agile (i.e. Scrum, Kanban, SAFe, etc.) frameworks to self-organize while delivering value to customers. The Scrum Master is a servant leader and champions the Agile mindset through effective guidance, coaching, education and through removal of impediments to team progress. This role is responsible for building high-performing teams focused on constantly improving team dynamics and performance.
RESPONSIBILITIES / Day To Day:
Facilitates seamless collaboration and maximizes team performance by driving continuous improvement within assigned technical and/or non-technical team(s) to ensure rapid and timely delivery of business value (experience, product, and/or service) and achievement of goals.
Mentors and coaches teams (including the Product Owner) in Agile practices and mindset. Fosters a growth mindset and spirit of continuous improvement and learning.
Removes impediments to team progress whether internal to the team or organizational in nature. When necessary, escalates impediments to facilitate rapid resolution.
Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
Ensures effective communication within and across teams. Influences and facilitates the empowerment of a self-organizing team. Schedules and facilitates cross-functional meetings. Ensures appropriate progress tools, information radiators, and reports effectively provide transparency on team’s progress/productivity.
Performs risk, issue, and dependency management for their team. Also ensures release management practices align to enterprise standards.
Acts as Agile SME to teams, product owners, and management. Learns from participating in Scrum Master Community of Practice
For technology related efforts: Understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and encourages teams to leverage them.
Bachelor's degree, or 4+ years of equivalent work experience in IT
AND, 4 or more years of relevant experience in process improvement, project management, or business/requirements analysis
AND, relevant work experience with Agile/Scrum
AND, advanced knowledge of Microsoft Office products
3+ years experience as a scrum master with IT teams
Experience Leading Agile Teams delivering in the Scaled Agile Framework.
Experience transforming an organization to operate in SAFe
Familiarity with IT infrastructure or cloud technologies