CG Tech Services is a growing IT solutions firm focused on small businesses of about 5-500 employees. We provide comprehensive IT solutions, including Windows servers, workstations, and custom, private cloud services.
Most of our clients are in Greater Seattle. We use several remote access technologies to provide fast and cost-conscious assistance and to reduce the environmental impact of driving.
We're looking for humble, motivated, and emotionally intelligent people to join our team.
The Support Technician role is a key contributor to the success of our team. This role provides friendly, professional, and reliable service to our clients by quickly and proactively resolving incidents in their IT environments on time and on budget. The Support Technician role will be based on our Seattle Office and will be responsible for addressing requests both remotely and onsite at client sites so must be comfortable with face-to-face interactions. The position is a full-time position of at least 40 hours per week with the possibility of after-hours work due to emergencies, projects, and maintenance activities.
o Server hardware
o Storage Area Networks
o Windows 2012 to 2019 Server OS
o Exchange Server and Office 365
o SQL Server
o Windows Active Directory and ADFS
o SSL certificates
o Windows 8 and MS Office 2010 and to current versions
o BDR systems and cloud backups
o ConnectWise Manage or similar PSA software
o ConnectWise Automate (LabTech) or similar RMM software
o SOPHOS Products (Firewalls, AV, etc.)
Our benefits package includes medical benefits, dental benefits, life insurance, Paid Time Off (PTO), 7 paid holidays, and a company-matching retirement plan.
Equal Employment Opportunity Policy
We prohibit discrimination with respect to the hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of sex, race, color, age, national origin, religion, disability, marital status, sexual orientation, gender identity, pregnancy, veteran status or any other basis of discrimination prohibited by applicable local, state, or federal law.
Please be aware that we are a progressive company with gay and trans team members and clients.