Operations Engineer (DevOps)

SQL, Windows, Python, Systems
Full Time

Job Description


This is a multi-disciplinary role that requires someone who is a systems thinker, has knowledge of scripting/SQL/reporting tools and has the ability to effectively communicate with various Nexidia technical teams and customers in the course of performing data analysis, solving problems and creating new reporting tools.

  • Implement monitoring tools and dashboards for various services and operations for the platform following the enterprise monitoring strategy and tools
  • Provides technical direction and recommendations to improve monitoring and alerting procedures.
  • Help foster innovation in tools and processes to make the team more effective and efficient.
  • Maintain an update documentation of the customer environment architecture
  • Proactively solve repetitive issues to reduce the number of alerts
  • Perform operational tasks, such as environment on-boarding, new server additions, new metrics implantations.
  • Design report layout and determine best way to offer data to end users.
  • Design, code and test customized scripts
  • Use and enforce the change control process
  • Understands and adheres to Nexidia compliance standards as they appear in the Employee handbook, Corporate Compliance Policies, Code of Conduct and Conflict of Interest Policy.
  • Performs other related duties as assigned

  • Familiarity with systems and networks for the purpose of analyzing the flow of files and data across diverse systems - leaky pipe analysis.
  • Ability to create reports for both internal and customer consumption using tools like SQL Server Report.
  • Experience with monitoring and alerting platforms
  • Desire to gain a strong understanding of Nexidia's application product architectures and database schemas.
  • Analyze database performance metrics, related to specific customer use cases for processing data.
  • Ability to predict systems behavior based on controlled tests.
  • Ability to simulate various processing and workflow scenarios to predict performance of particular scenario in production.
  • An inquisitive mind with strong analytical, creative and problem solving skills
  • Strong SQL Server skills, writing queries
  • Strong scripting knowledge to automate processes that are collecting information (e.g. Windows batch files, PowerShell, Python, visual basic script)

  • Bachelor's degree
  • Minimum of 8 years of experience within the Technology Industry

Sponsorhip currently not offered

NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.
Dice Id : 10115980
Position Id : oVVHffww
Originally Posted : 5 months ago
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