CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.
The Operations Technician 3 provides expertise and advance technical support. The ideal candidate for this position will have experience interfacing with internal and external vendors and customers. This position has direct impact on the resolution of complex trouble situations. This customer facing position is responsible for providing "Superior Service" to customer.