Organizational Change Management Lead / Manager

Organizational Change Management Lead / Manager, Change management, Business process, IT service management, Lead management, Project management, Organizational development, Organizational change management, Communication skills, Project planning, Risk management, Roadmaps,, Transformation
Full Time
Depends on Experience
Travel not required

Job Description

Title:  Organizational Change Management Lead / Manager

Description: STG is a SEI CMMi Level 5 company with several Fortune 500 and State Government clients. STG has an opening for Organizational Change Management Lead / Manager. Please note that this project assignment is with our own direct clients.  We do not go through any vendors.  STG only does business with direct end-clients. This is expected to be a long-term position. STG will provide immigration and permanent residency sponsorship assistance to those candidates who need it.

Position Details:

The Organizational Change Management Lead is responsible for organizational change management as part of the Fleet Sales Modernization initiative.  This position assists the team with managing all aspects of change associated with the transformation of the organization to align with business processes, systems and technology, job roles and organizational structures. This includes oversight and leadership of all organizational change management project team activities. This person will focus on the people side of change. The primary responsibility will be creating and implementing change management strategies and plans that maximize stakeholder adoption and usage while minimizing resistance. The Change Management Lead will work with the project team and organizational leaders to insure adoption, utilization and proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Organizational Change Management:

  • Develops customized change management strategy for Salesforce implementations to drive end user adoption within business organizations
  • Design, develop and implement change management strategies and plans
  • Supervises execution of activities related to organizational change management and end user readiness
  • Manages resolution of potential organizational obstacles
  • Communicates and educates the user community on administrative system progress, objectives, and requirements to include a means by which to evaluate and ensure organizational readiness
  • Works with process teams to ensure that new design elements are being appropriately communicated to the organization and effectively incorporated into end user training content
  • Perform/assess Stakeholder and change impact analysis identifying potential project impacts/risks
  • Complete overall change management assessment
  • Identify and anticipate organizational challenges and/or resistance; develop risk mitigation plan
  • Spearhead initiatives to develop employees’ understanding and acceptance of impacts on specific job roles, policies, technology impacts and business practices
  • Manage change management activities in the Fleet Sales Modernization Roadmap


  • Guide the project team to ensure that new process and technology design elements are being appropriately communicated to the organization
  • Ensures consistent presentation of the project in all media, including presentations, Web sites, memos, speeches, print, etc.
  • Coordinates the change network responsible for communicating the change into the all stakeholders (vendors, business, IT etc.)
  • Facilitate meetings, deliver presentations and status to the stakeholders as required

Project Management Activities:

  • Develop and maintain a strong working relationship with the client at multiple levels
  • Ensures timely and high-quality deliverables of the team
  • Assists with development detailed team work plan and integration of the Change Management plan into the overall project plan
  • Manages team to the plan and timeline
  • Identifies, tracks, reports and resolves issues
  • Works with all stakeholders and product owner to ensure integration across teams
  • Provides regular updates to Project Manager and other Stakeholders as requested
  • Assess skills and attributions of Transition Team

Basic Qualifications:

  • 3 to 5 years’ experience with Salesforce is preferred
  • 7 to 10 years’ experience with medium to high complexity change management digital transformation projects is required
  • Demonstrated experience in successfully leading the design and implementation of Change Management strategies
  • Adept at learning the client business, creating internal partnerships, fostering collaboration and recommending strategies that fit the client culture and business model
  • Accreditation in executing change management strategies and partnering with organizational team leads in the design, development and implementation of plans is preferred
  • Competent in diagnosing individual and organizational performance improvement needs, matching intervention methodology with needs, and determining the appropriate development measures
  • Excellent presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management including senior leaders
  • Ability to effectively manage multiple competing priorities with high attention to detail
  • Possesses strong analytical skills, good listening skills with ability to effectively coach and mentor others; must be able to lead by influence
  • Ability to make decisions at the project team level and properly escalate those decisions that cannot be resolved on a timely basis
  • Demonstrates working knowledge with MS-Office suite of software applications and tools, including: Microsoft Word, Excel, PowerPoint, and MS-Project


  • Bachelor’s degree with appropriate project experience in in Organizational Development, Human Performance Technology, Organizational Communications is required
  • Master’s degree in Organizational Development, Human Performance Technology, Communications or related field highly preferred

Resume Submittal Instructions:  Interested/qualified candidates should email their word formatted resumes to Vasavi Konda at vasavi.konda(@) or contact at 248.712.6725In the subject line of the email please include:  First and Last Name Organizational Change Management Lead / Manager.

Corporate Overview of STG: Established in 1985, Systems Technology Group (STG) is a fast-growing IT and Engineering consulting and systems integration services firm. STG is proud that clients like Ford Motor Company, American Axle, Sears Corporation, Chrysler, LLC, Mercedes Benz, United Health, General Motors, State of Texas, State of Michigan, State of Minnesota, State of Georgia, and others trust their IT services needs to STG. STG has offices in North America, Europe and India to service our client’s global IT and Engineering needs.


Sincerely ,

Vasavi Konda|Recruiting Specialist

“Opportunities don't happen, you create them.”

Systems Technology Group (STG)

3001 W. Big Beaver Road, Suite 500

Troy, Michigan 48084      

Phone: 248.712.6725(O)

Email: vasavi.konda(@)

Dice Id : 10124418
Position Id : 6384358
Originally Posted : 2 years ago
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