PC Network Support Tech 3/4

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Northrop Grumman
PC, Network, Technician, IT, Security, Windows, Desktop, Systems, CISSP, Linux, Unix
Full Time

Job Description

Support our entire enterprise and build the networks, staff the teams, and develop the processes that will keep us defining what's possible. We have opportunities across our enterprise with 90,000 team members throughout the world. The only limit to your growth is your ambition and drive. We want to empower you to bring your best, with resources, support, and talented team members that will launch your career.
Northrop Grumman Enterprise Services is seeking a well-qualified PC Network Support Technician to join its dynamic team of technical professionals in the Redondo Beach area. Roles and responsibilities include, but are not limited to:
• Installs, troubleshoots, services, and repairs PC desktops and workstations, printers, peripherals, and related PC software under guidance of IT staff, Security compliance and procedures and policies.
• Provides new installations, sanitizations, testing and special projects as needed.
• Provides support to users and troubleshoots/resolves problems. Instructs users in the use of personal computers and networks.
• Responsible for maintaining acceptable levels of customer satisfaction while adhering to established policies.
• Position spends significant portion of the day in the field supporting offices, troubleshooting and moving equipment.
• Position requires excellent communication skills and patience with customer
• Lift equipment weighing up to 40 pounds
• Work after hours and weekends as needed
ESCSO
This position may filled at a higher level based on the qualifications listed below.

Qualifications:

Basic Qualifications for a level 3:

• High school diploma or equivalent and 4 years of experience OR Associate's degree and 2 years of experience.
• Current IAM Level I certification (ex: Security+ CE) or greater.
• Active DOD Top Secret clearance
• Ability to be cleared to special access programs
• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods
Basic Qualifications for a level 4:

• High school diploma or equivalent and 6 years of experience OR Associate's degree and 4 years of experience OR Bachelor's degree and 2 years of experience.
• Current IAM Level I certification (ex: Security+ CE) or greater
• Active DOD Top Secret clearance
• Ability to be cleared to special access programs
• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods
Preferred Qualifications:
• Strong oral and written communication skills
• Addition certifications (CompTIA A+, Network+, CISSP etc.)
• Certification in related OS (Computing Environment - MS Windows)
• Cross-platform experience in Linux or Unix is a plus
• Classified Services

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.


Company Information

Northrop Grumman solves the toughest problems in space, aeronautics, defense and cyberspace to meet the ever-evolving needs of our customers worldwide. Our 90,000 employees are Defining Possible every day using science, technology and engineering to create and deliver advanced systems, products and services. Northrop Grumman careers and internships are as varied as your interests, with a lifetime of potential that will allow you to work together with people from many backgrounds, personal passions and disciplines.

© 2020 Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions. For our complete EEO/AA and Pay Transparency statement, please visit our site.

Dice Id : 10122071
Position Id : 21013368
Originally Posted : 2 months ago

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