PC Support

PC Support, Windows 10, Customer Service, communication skills, encryption, Office 365
Contract W2
$22 - $26
Travel not required

Job Description

WORKING HOURS ARE MONDAY THROUGH THURSDAY (4x10's).

Candidate will be working on-site. Assignment is in support of PC Refresh project. Good communication skills. • Good time management skills. Must have working knowledge of Windows 10, Microsoft Office and Office 365. Prior experience providing support and troubleshooting for IOS and Android devices is also preferred. Understanding of DNS and AD (what it does and how it works). Candidate must be familiar with maintaining laptop and PC hardware in addition to laser printer technology. Experience in support of SCCM, Citrix, Remote/Virtual Desktop, and other Operating Systems is preferred. In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job. (Includes, but not limited to awkward positions, balancing, lifting, carrying, pushing and pulling up to 70 pounds.)

Skill Name

Description

Level (1-5, 5 being the highest)

Years

Mandatory(Yes/No)

Windows 10 Support

Experience providing Windows 10 Support (No LESS than 2 years)

4

0-3 Years

Yes

PC Support

Experience providing PC Support in an enterprise/corporate setting (NO LESS THAN 3 years)

4

4-5 Years

Yes

Customer Service

Prior customer service experience including face to face and via phone.

4

4-5 Years

Yes

Communication

Must have a good understanding of technical issues and be able to relay the issue to the user in a non-technical dialogue.

4

4-5 Years

Yes

Encryption

Prior expereince encrypting hard disk drive (Not mandatory, please include # of years experience)

4

0-3 Years

No

Special Needs

Category

Description

Recurring

Frequency

Mandatory
PreStart

Certification

CompTia A+, Security+, OR Network+ Certification

No

N/A

No

Certification

Microsoft MTA

No

N/A

No

License

VALID State Issued Driver License

No

N/A

Yes

Posted By

Stephanie Brown

Contact
Dice Id : itgllc
Position Id : 834403
Originally Posted : 2 years ago
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