POS Help Desk Manager (Sign-On Bonus!)

  • NGP,
  • Nashville, TN
Leadership, Call Center Management, Help Desk Management, POS / Retail experience
Full Time
$70,000 - $90,000
Work from home not available Travel not required

Job Description

We are NGP, Nashville's "hometown" IT Staffing & Consulting firm, and we are searching for an POS Help Desk Manager to support a large Nashville retail organization to manage a new POS Help Desk team. In this role, you will be managing a technical help desk team of 15-20, providing resource scheduling & management, best practices and providing leadership & collaboration where appropriate. Great company, great job, so if interested, please apply today and there is a Sign-On BONUS associated with this role.



  • Technical Help Desk team management experience (required)
  • Ability to lead and provide best practices within a help desk environment
  • Ability to handle the scheduling of help desk resources to provide top-notch technical support to internal clients and teams.
  • Retail or POS (Point of Sale) technical support experience strongly preferred
  • Any Linux or SQL experience is preferred
  • Strong communication & leadership skills

Please apply today if interested and this is an on-site role based here in Nashville and local candidates are strongly preferred.


NGP has a strict non-discrimination policy and does not discriminate against anyone based on: race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, disability, age or genetic information and will not be tolerated

Posted By

Craig Lewis

Dice Id : 10114360
Position Id : HelpDeskMGR2
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