Principle IT Specialist (HBSS & Application Control Support)

US Citizens only; Must have Secret Clearance used in the past 24 mo's; BA/BS; 12 yrs of exp; HBSS Support; Application Control Support
Full Time
Depends On Experience
Telecommuting not available Travel not required

Job Description

US Citizens only

 

Must have Secret clearance used in the past 24 months

 

Provides technical expertise, support, and oversight in one or more emerging technology areas including, but not limited to, continuity of government and operations, crisis management, disaster recovery, database frameworks, enterprise resource planning, HyperText Markup Language (HTML), HyperText Transfer Protocol (HTTP), Web portals, firewalls, geographic information systems, visual simulation applications, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, Public Key Infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer's mission.

 

The IT Specialist will be working within a position/organization that is responsible to perform the following support for the end customer enterprise:

 

HBSS Support consisting of the following:

  • Maintain versions of software or working to ensure older clients are being eliminated
  • Maintain repository health and ensuring policies have the correct repositories assigned.
  • Acknowledge and remediate health alerts on servers.
  • Execute O&M procedures as outlined by documentation previously developed and update the documentation as needed or requested by the government to include gap fill request.
  • Complete all major software updates to enterprise infrastructure.
  • Respond and manage Operations and Maintenance incidents and work orders.
  • Identify root cause of all enterprise  issues and provide resolution to customer.
  • Update process guides, MPCs, hardware and software inventories of all enterprise infrastructure.
  • Escalated issues to McAfee if support has been exhausted and track the issues until resolved with daily reports.
  • Complete supplemental training on modules and products as needed to ensure adequate support of products.
  • The specialist to maintain STIG baseline & perform STIG checks in support of CCRIs and when requested by the government.
  • Mitigate CCRI findings as necessary in accordance with deadlines and requirements.
  • Report any capacity management issues to enterprise and upgrade the capability as directed.
  • Conduct Endpoint Security tuning for all DoD/DHS mandated modules as well as creating of any VSE exclusions necessary In accordance with TASKORD/OPORDS.
  • Draft and execute all leadership notifications and field service outages/disruptions that could impact the environment.
  • Ensure all devices on CGONE & SIPR are fully HBSS compliant within 21 days of any release or guidance.
  • Conduct testing and implementation for minor and major patch releases for the various modules.
  • Provide assistance on-site or remote to address and remediate high/critical after hours issues associated with Endpoint Security, if possible adverse impact enterprise operations exist (will be identified by the service manager).
  • Provide reporting metrics to outside entities upon request
  • Support all of the enterprise  supported OS development including but not limited to Win10 SHB, Server 2012, Server 2016 SHB, UNIX/LINUX and future current branches.
  • Shall manage the underlying server and SQL instances associated with HBSS to include upgrades, patches and add-on software.
  • Participate in all DOD, DHS, USCG and other Government working groups related to Application Control or scripting. Estimated 8 meetings per month.

 

Application Control Support shall consist of the following:

  • Update software versions as necessary/directed by the government.
  • Maintain approved list in accordance with Approved Software List (ITAM manages the List) and all DOD DISA tasking in the form of TASKORD/OPORDs.
  • Maintain approved black list in accordance with USCG guidance and all DOD DISA tasking in the form of TASKORD/OPORDs.
  • Tune Solidcore rules to ensure highest level of security for systems are met without disrupting normal behaviors.
  • Execute O&M procedures as outlined by documentation previously developed by enterprise  and update the documentation as needed or requested by the government to include gap fill request.
  • Maintain approved script roster and non-software executable/network share drive executables roster in accordance with government direction and all DOD DISA tasking in the form of TASKORD/OPORDs.
  • Ensure all Solidcore rules are created in accordance with vendor/industry/organization best practices.
  • Continually work with the Centers of Excellence and other IT support staff to ensure services, program of records, or other major applications are not impacted by changes to rulesets.
  • Respond and manage all Operations and Maintenance incidents and work orders related to Application Control issues.
  • Investigate, determine root cause and resolve all issues caused by Application Control as soon as possible.
  • Escalate issues to McAfee after ALL other enterprise support has been exhausted and track and report daily until resolved.
  • Complete supplemental training on Application Control as needed to ensure adequate support of product.
  • Provide assistance on-site or remote to address and remediate high/critical after hours issues associated with Application Control, if possible adverse impact Enterprise operations exist (will be identified by the service manager).
  • Draft and execute all leadership notifications and field service outages/disruptions that could impact the environment.
  • Participate in all DOD, DHS, USCG and other Government working groups related to Application Control or scripting. Estimated 8 meetings per month.
  • Provide reporting metrics/compliance reports to outside entities upon request (JFHQ-DODIN, DISA, and DHS).
  • Support all enterprise supported OS development including but not limited to Win10 SHB, Serer 2012, Server 2016 SHB, UNIX/LINUX and future current branches.
  • Shall manage the underlying server and SQL instances associated with APPCONTROL to include upgrades, patches and add-on software.
  • Be responsible for all Tier II, III and IV work as well as product upgrades for all services under section 5.6
  • Obtain and maintain DoD mandated training and certifications. This includes, but is not limited to DoD and vendor certifications.
  • Create or update operations and maintenance documentation for all Cybersecurity systems.
  • Respond to tier two, three and four Cybersecurity trouble tickets and document all corrective actions in the trouble ticket repository.
  • Track time and actions in the Enterprise Project Management system when requested by the government.
  • Sustain all technology in accordance with DoD standards and guidance.

 

 

Dice Id : 10429966
Position Id : 716129
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