Process Consultant

process, change management, problem management, epmo
Contract W2, Contract Independent, 3 Months
Depends on Experience
Work from home not available Travel not required

Job Description

Process Consultant

#ME 10591c


Duration: 3 Months Contract to Hire


  • This position is responsible for assisting with leading the team with all departmental short-term and long-term planning, assisting the leadership team on executing the business plan, strategies, analytics and data needs for the department; working with enterprise areas to ensure there is alignment; creating insights and analytics in support of the department; analyzing complex problems and issues using data from internal and external sources to provide strategic insight to decision-makers; identifying and interpreting trends and patterns in datasets to locate influences; providing high level consultation to users while leading cross-functional teams to address the department s issues.
  • Responsible for developing, enhancing and optimizing PMO standards, tools, and methodologies; creating department and enterprise level reports to manage and drive project performance and quality management; driving individual department initiatives that support quality and improvement efforts (e.g. training, professional development, communications, processes, reporting, and tools) across the PMO; managing the relationships with key HealthTech and Business leaders as related to project management standards and processes; ensuring for the efficiency and effectiveness of PMO tools, methodologies and processes to promote consistent service delivery, plus drive for continuous improvement; mentoring more junior members of the team.


  • Driving process transformation through identifying, prioritizing, and implementing improvement opportunities to align with strategic objectives.
  • Serving as the "change agent" working with the EPMO team to review system and industry best- practices as a basis for enhancing existing processes.
  • Translating strategy into business requirements and problems into process change requirements and making recommendations accordingly.
  • Analyze the effectiveness of current process to develop strategies to improve effectiveness.
  • Create reports, insights and analytics.
  • Create specifications for reports and analysis based on stakeholder needs; providing recommendations to users.
  • Perform research and assist in analyzing data related to the department s strategic initiatives and broader research needs.
  • Work closely with stakeholders to build relationships; and continuously gain a deeper understanding of data to meet business needs.
  • Analyze complex problems and issues using data from internal and external sources to provide insight to decision-makers; identifying and interpreting trends and patterns in datasets to locate influences.
  • Facilitate Interaction in both one-on-one and in group settings with team members and others to identify issues, gather data, brainstorm, discuss analytic approach, and share findings.
  • Maintain a thorough and advanced working knowledge of systems, databases and sources to make informed analytical requests, data gathering techniques, and analytical interpretations.
  • Perform special projects as required or requested.

Required Job Qualifications:

  • Bachelors Degree and at least 5 years work experience OR technical degree and at least 7 years work experience OR at least 9 years work experience.
  • 4 years of experience managing program or project portfolios for a broad range of organizations and/or functions, and at least 2 years of experience managing complex programs and projects.
  • Ability to influence (indirect reports, stakeholders, and leaders) and execute while navigating organizational politics.
  • Teamwork and collaboration, as well as leadership ability.
  • Ability to simplify and standardize complex concepts/processes.
  • Conflict management and Customer relationship management.
  • Strategic vision and analytical thinking.
  • Knowledgeable about industry best practices regarding project / program status reporting, project management methodologies, and project management tools.
  • Clear and concise verbal, written, and interpersonal skills with all levels of management and employees, including developing and delivering presentations.
  • IT standards, procedures and policies (e.g., HIPAA.).
  • Experience with project management lifecycle and Software Development lifecycle (SDLC); Knowledge of required technologies, including third party solutions.

Preferred Job Qualifications:

  • Experience working in Healthcare industry.
  • Six Sigma and/or Lean experience and/or PMP certified.
  • Negotiation and consensus building skills.
  • Understanding of future/emerging technologies; knowledge of required technologies, including 3rd party vendors
  • Adaptability/ability to manage change.
  • Detail oriented.
  • Experience with Clarity PPM tool and/or other similar tools.
  • Delivery methodology understanding (e.g., scrum).
  • Solution Delivery Methodology or CMMI experience.
  • Security standards and regulatory compliance tools and platforms.
  • System and technology integration.
  • Ability to manage time effectively, prioritize, and make trade-off decisions.
  • Business acumen and customer relationship management.
  • Analytical thinking and consultative problem solving/consulting.
  • Drive results by working across departments in matrixed environment.
  • Experience with business analytics and information synthesis.
  • Knowledge of strategic planning techniques and industry trends.
  • Understanding of healthcare technical concepts and products and services.

Dice Id : makecorp
Position Id : ME-10591c
Originally Posted : 1 month ago
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