Product Design Director

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The Creative Group
Architecture, Development, Director, Project, Rational, Research, Testing, User Interface
Full Time
$55.00 to $75.00 per hour
Work from home not available Travel not required

Job Description


Product Design Director

You will have a deep understanding of digital technology, the philosophy and framework of Human Centered Design as well as how to design in a fast-paced, high-pressure environment, while helping transform and evolve Direct to Consumer, end-to-end product and service delivery model.

Main responsibilities

As an Product Design Director you will:

* Manage large work streams and provide senior oversight and presence with senior leadership

* Manage and lead a team of direct reports, responsible for career development?personal and detail oriented growth

* Direct and develop larger internal teams across multiple strategic and tactical projects

* Oversee quality of design across multiple project teams simultaneously

* Analyze failure within experiences and identify root causes for that failure

* Identify opportunities for cost reduction and improvement within an existing service

* Understand customer needs and identify where separate interactions should come together as one that meets that need

* Where necessary, arrange these separate interactions into rational customer journeys and experience maps within that service

* Understand the core Human Centered Design framework of an experience and lead the design of targeted improvements to that framework accommodating new and improved process refinements

* Create and rapidly iterate visually rich, as well as low-fi sketch wireframe interactive prototypes in accordance with task, scenario, flow and journey

* Identify and design new cross-functional design patterns and standards

* Co-create and collaborate with multidisciplinary teams across the customer office business

* Put forward new cases for designs improvements with all business unit managers

* Communicate with detailed design and industry backed decisions and be able to represent all experience touch-points

* Strategically engage and align with technology, marketing and product stakeholders

* Run and lead Design Thinking, Lean Business Canvas workshops, Design Sprints and all other collaborative activities to drive business alignment and innovation

* Position and apply best practice user research and user testing strategies

* Represent and champion Human Centered Design at a senior leadership levelSkills and experience

It's essential that you will have:

* 8+ years in a senior level or equivalent product design and or experience design role

* Combination of agency and corporate environment experience

* High level of experience with recognizing complex business challenges

* Expertise across majority of Human Centered Design disciplines

* experienced experience sketching, mapping, documenting, prototyping strategic customer experience approaches and processes

* Solid understanding of Information Architecture, taxonomy, language and content matrixes

* Solid understanding of visual user interface design, and interaction design, demonstrating how form and function work closely together

* Demonstrable experience of explaining design ideas and concepts in a way that people of different backgrounds can understand

* Demonstrable experience of how to interpret qualitative and quantitative research

* Understand the possibilities and limitations current vs future experience outcomes


Company Information

The Creative Group is a leader among creative and marketing staffing agencies. We specialize in connecting talented, creative professionals with companies looking to hire interactive, design, marketing, advertising and public relations talent. As the creative, and design staffing division of Robert Half, we offer flexible solutions to meet companies' project, contract-to-hire and full-time employment needs. Through our parent company, we also have the resources to support organizations' temporary and full-time staffing needs in the areas of technology, accounting, finance, administrative and legal. The Creative Group is a creative and design staffing agency that is well-connected to the communities we serve. We have built valuable relationships with the top industry organizations, including AIGA, HOW Magazine, Graphic Design USA and The American Advertising Federation (AAF). We also have an exclusive relationship with The Wall Street Journal. For this reason, working with The Creative Group gives companies and individual professionals a unique advantage over other creative and marketing staffing agencies. With creative and design staffing agencies located in major markets across the United States and Canada, The Creative Group is proud to serve as a respected community partner in the cities where we live and work.
Dice Id : 10466845
Position Id : 02710-0010875672

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