Our client is looking to hire a Product Development Manager.
. Serve as the Product & Delivery Manager supporting TSYS s cross functional project teams for complex product launches and projects with Company-wide impact.
. Take full ownership of the Implementation project from Initiation to Close; Accountable for ensuring the ultimate success of the project realizing its value.
. Define and prioritize requirements and work with the engineering teams to build them
. Partner with, and provide expertise to internal TSYS departments during the development and deployment of new, value-added platform features and functionalities, and internal processes
. Build and manage master project plans and supporting artifacts encompassing resource requirements, business requirements, dependencies, timelines, milestones and success criteria as necessary to deliver on the promised business value.
. Collaborate effectively with and help cross functional / cross-channel business and engineering teams to hit specific timelines and deliverables.
. Proactively manage internal and external relationships with senior (Director and Vice President-level) stakeholders with business unit dependencies on the program outcome. Manage and balance business stakeholders and client expectations regarding schedule, cost, and scope.
. Ensure all project resources (staff, time and budget) and requirements are thoughtfully developed, clearly identified, and agreed upon, and that the project tracks to key objectives, timelines, and budgets.
. Be the hub of self-organizing, professional cross functional teams.
. Work with team members to improve the quality of service delivery.
. Coordinate with various constituencies including management and business owners to define, implement and track key success metrics.
. Identify, assign, and track all tasks which are required for successful completion of the project.
. Develop and deliver executive-level updates and briefings for senior leadership teams and groups.
. Compile business requirements documents including process flow diagrams.
Requirements and Skills
. Experience within the payments industry
. Experience designing and developing ERP & CRM systems
. 5-7 years of software Business Analysis, Product Management and Project Management
. Strong interpersonal skills written, oral, presentation
. A management style that drives results
. Functional design and technical design skills
. Superior Project Management skill set
. Working knowledge of SDLC, Agile practices and project management skills
. Comfortable presenting to internal and external team members and stakeholders
. Experience or familiarity with a variety of business functions including Customer Services, Sales, Marketing, Accounting and professional services considered a strong plus
. Experience with a professional consulting firm, working with external clients on technical projects & initiatives
. Familiar with SQL, database design & development
Who is Calance?
Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.
Calance - the place to grow.
Recruiter: Marisa Messina