Product Manager/Technology - Expert

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The Judge Group, Inc.
Manager, Management, Project, Excel, PowerPoint, UX, SMS
Full Time
Work from home not available Travel not required

Job Description

Location: San Francisco, CA
Description: Our client is currently seeking a Product Manager/Technology - Expert

jstazzone@judge.com - 623.312.6213

Responsible for oversight and/or implementation of new and/or existing programs. May be enterprise specific or cross enterprise. Requires strong verbal and written communication skills in order to effectively communicate with and to Sr. Management. Must have demonstrated product management experience with exceptional leadership skills. Experience with MS Project, MS Word, Excel and PowerPoint is required.

Develop the overarching role and scope of craft evaluation criteria for determining fit-for-purpose of various use cases

Constantly advocate for customer-obsessed, rather than business-obsessed, personalization

Provide insights, thought leadership and best practices for personalization and testing opportunities that increase user engagement to drive key business objectives

Create and execute the strategic roadmap for personalization and testing capabilities, including prioritization and agile delivery of those capabilities.

Within existing capabilities, serve as the primary liaison on cross-functional teams to define, prioritize and implement personalized experiences across digital channels throughout the firm

Collaborate daily with digital product managers, UX designers, engineers, data scientists and business stakeholders to promote and evolve a culture of individual customer obsession

Partner with operations, compliance, customer support teams and other stakeholders to define the governance processes required for successful and compliant individualized experiences.

Regularly report on results, program progress, and ongoing learnings and considerations with partners and senior leadership

Develop repeatable data transformations, integrating data from various platform data sources, including ingested data, eligibility, partner ecosystem data, and all forms of interaction data

Analyze data about how individuals use digital tools in order to make services more intuitive and engaging, and the outreach around them more relevant and effective

Check, clean and transform incoming data for data pipelines and outreach (email, SMS, etc) campaigns

Collaborate with engineers, data scientists, program managers and external stakeholders to troubleshoot problems and proactively create solutions

Work both independently and as part of a team to deliver accurate products on short deadlines

Support and develop our technical culture by being engaged, intellectually curious, friendly, motivated to solve complex problems, and inspired to deliver superior high value services

jstazzone@judge.com - 623.312.6213

Contact: jstazzone@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


Company Information

The Judge Group is a privately-owned, leading professional services firm. What does that mean? It means we provide technology, talent and learning solutions to businesses around the globe, and we're great at it. Our expertise is positioned at the crossroads of people and technology—two of the most important aspects of successful business today.
Dice Id : cxjudgpa
Position Id : 641343
Originally Posted : 2 months ago

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