Product Manager - Store Technology

  • Lowe's,
  • Charlotte, NC 28203
  • 4 hours ago
company banner
Full Time
Depends on experience

Job Description

Lowe's Technology organization believes that in-person collaboration is highly effective and helps build relationships and strengthens our culture. As such, we are leveraging an Open Office approach in how we work, meaning our tech associates will leverage time in the office to focus on highly collaborative activities as well as some remote / work from home time for autonomous endeavors. Each role has different business-driven collaboration needs that will require in-office presence.

Job Summary
Are you a Product person with an obsession for your users' needs and a bias for data led decisions, a curiosity to dive deep to reveal insights that translate to opportunities, passion for improving experiences and value delivery? The Lowes Store Inventory Management System (SIMS) is charging towards a $B+ opportunity by transforming how our Associates find and move Store Inventory to deliver superb home improvement products to the right locations to create a seamless experience for Customers we serve.
You will help Lowe's become more efficient at serving our Customers and Associates. You will identify business problems, translate them into product or product enhancements, by working with a cross functional team of data analysts, engineers, UX Designers and business stakeholders to help improve the Business, Associate processes and mobile app experiences.
The Product Manager owns the vision and strategy, roadmap, and feature definition for large, cross-functional and/or highly complex products. Define roadmap, plan and manage products and features through the product development process.
Work autonomously to deliver towards OKRs of a product. Take a proactive, cross-functional approach towards product execution. Prioritize effectively and communicate how user value is delivered according to the product roadmap. Leads agile ceremonies; work with teams to provide clarity of expectations.
This role identifies and manages projects with a high level of autonomy, manages multiple product designs while partnering with business to understand pain points and develop go-to-market strategy.

Key Responsibilities
• Defines the product and identifies gaps and customer needs by creating vision, strategy and requirements documents for a product; utilizing available studies (market research, internal) and competitive analysis to identify customer needs; performing experiments to uncover additional customer value; identifying relevant components of a competitive analysis and organizes in-person customer research to build product roadmaps
• Develops and manages the product roadmap, demonstrating expertise at the product level, building partnerships with relevant stakeholder teams, and making trade-off decisions for a product
• Leads the product planning process by developing requirements documents (user stories with acceptance criteria, use cases) for product or product release; working closely with UX to lead the design of the user experience of a product; and determining release goals, prioritization, implementation, and iteration plans for a product
• Leads the development process by reviewing demos with the technology team and validating acceptance criteria for the product; and tracking development work and identifying bugs at a product level
• Leads product launch by working with relevant stakeholders to develop launch and go-to-market plans for a product, identifying issues and blockers that may delay the launch or impede the success of a product, and presenting alternatives to leadership
• Manages scaled launches in collaboration with stakeholders
• Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration; contributes to post-launch reviews and drives incorporation of feedback in future product releases
• Represents team in product-level discussions with internal and external stakeholders; uses data analysis to address complex and ambiguous problems that may involve multiple stakeholder teams
• Works with relevant internal and external stakeholders to identify and prioritize product-level customer issues and customer experience gaps; uses findings to determine short and medium-term risk and opportunities for the product and drive further customer adoption
• Uses analytics to monitor product OKRs and ensure success metrics are being met; identifies opportunities for testing and product enhancements based on results
• Attends all business reviews, supplying product/feature results as necessary; provides input into business cases when new products/features are being developed
• Maintains a prioritized product backlog based on defined business value, aligning with Product Strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately
• Reviews and approves large requirements (Epics) and smaller requirements (Stories) based on product/feature strategy
• Aligns efforts across product teams, prioritizing as necessary, and driving/facilitating execution to maintain focus and appropriate momentum
• Builds and leverages solid working relationships with business and product stakeholders, other Product Managers, user experience and technology teams to facilitate successful product implementation
• Provides UX/UI approval for the assigned product
• Provides direction to cross-functional teams, including engineering teams and business functions, communicating the product roadmap and keeping everyone informed of updates
• Works closely with Learning & Development, Operations, Merchandising, Marketing, Application/Services Vendors and numerous other internal and external parties to ensure the necessary support is available upon product delivery

Minimum Qualifications
• Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
• 2 years of experience in two or more of the following: project management, product management, business analysis, program management or product marketing
• 1 year of experience in product and/or experience management
• Strong writing ability
• Experience in an agile software environment
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables

Preferred Qualifications
• Master's Degree in Business Administration or similar advanced degree
• CSPO Certification

In most cases Lowe's will not be able to provide sponsorship for roles located in the Tech Hub

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit

EEO Statement
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range for CA, CO, NJ, NY, WA: $54,000.00 - $140,000.00 annually

Pay Range for CA, CO, NJ, NY, WA: $54,000.00 - $140,000.00 annually

Company Information

Lowe’s Tech Transformation is a key driver in our plan for success, and we’re investing heavily in the people, tools, and spaces needed to create advanced home improvement solutions to evolving customer needs.

Our technology team fosters a culture of curiosity and continuous learning that empowers every associate to apply new solutions to open-ended problems. We pursue meaningful innovation that positively impacts how our customers and associates interact with the world and the technology they use to reach their goals. Whether providing a seamless in-store experience, designing a better way to work, or applying ingenuity to solve community issues, every tech associate at Lowe’s has the chance to make an impact.
Interested in leveling up your career and using your skills to change an industry? Our technology team is actively hiring up to 2,000 software engineers, product managers, architects, infrastructure engineers, data scientists, analysts, and more to join us in our new Charlotte Global Tech Hub. Located in Charlotte, North Carolina, the Lowe’s Tech Hub is the perfect home for anyone looking to build their career in tech.

Apply today and become a part of a Fortune 50 team that’s creating real-world solutions and driving the future of home improvement.

Dice Id : RTL115611
Position Id : 2244863BR
Originally Posted : 4 months ago

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