Production Support Business Analyst

Contract W2, 24 Months
$30 - $40
Work from home not available Travel not required

Job Description

Responsible for analyzing production issues with SQL and discovering root cause for quick fixes

Responsible for gathering requirements from internal customers for production issues

Prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.

Participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.

Must haves 

  • SQL
  • Writing joins, creating tables
  • Gathering requirements
  • Running Jobs, making sure they’re running properly
  • Excellent Communication Skills

Nice To Haves 

  • Agile
  • SSIS
  • Industry Experience (Consumer Electric) – TXU, Reliant etc.
Dice Id : 10486463A
Position Id : 5974640
Originally Posted : 5 months ago
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