Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems, support single and multi-function printing devices, smart phones, tablet devices, and mobile data systems. This position also involves workstation moves and equipment upgrades. This person must be able to resolve problems associated with Help Desk trouble calls. Individual must also provide technical knowledge and expertise necessary to solve medium to highly complex problems. This job is to be performed with limited supervision and has no responsibility or authority for the direction of others.
Working knowledge of Windows 7, Windows 10, Microsoft Office and Office 365 is required. Understanding of DNS and active client (what it does and how it works). Candidate must be familiar with maintaining laptop and PC hardware in addition to laser printer technology. Experience with SCCM, Citrix, Virtual Desktop, and other Operating Systems is preferred. In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job. (Includes, but not limited to awkward positions, balancing, lifting, carrying, pushing and pulling up to 70 pounds.) Will be reporting on-site, some remote work is permitted. Travel will be required, company vehicle will be provided. Reporting site will be Wichita, KS.