Program Service Manager-Information Security

BIND, Content Management, Development, Director, HTML, Manager, Management, Metrics, Security
Full Time
Telecommuting not available Travel not required

Job Description


Program Service Manager-Information Security

Information Technology



The Program Service Manager is responsible for the overall Monitoring, Investigations, and Response (MIR) department operations. The Monitoring, Investigations, and Response Department has a number of key processes that must integrate seamlessly from end-to-end in order to reduce the risk of compromise to Lilly information assets. The Program Service Manager must assist with designing and managing those end-to-end processes as well as manage the demand for services. The Program Service manager will develop the overall governance processes across the MIR as well as manage the demand of additional business use cases for which MIR will deliver services.

This role will monitor service levels, customer satisfaction, and provide an escalation point for critical issues. This individual will provide input regarding supplier performance and future capabilities to the External Supplier Management and Procurement teams and partner with Quality and Corporate Auditing to ensure proper oversight of the Supplier.

The position reports to the Director of Monitoring, Investigations, and Response and will:

  • Manage department financial processes including - Long Range/Strategic Planning, Business Planning, Forecasting, and Procurement/Sourcing
  • Manage operational governance processes
  • Advocate department capabilities by reporting and communicating effectiveness and performance metrics

  • Establish and lead service reviews with key stakeholders
  • Apply learning from the threat and incident processes into future state improvements
  • Perform department Knowledge/Content Management duties
  • Manage department portfolio
  • Lead Department program health and communications
  • Manage department talent development/Retention services

Company Overview

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.


Basic Qualifications

  • Bachelor’s Degree in a relevant area of: Computer Science, Information Technology, Assurance/Information Security.
  • 4+ years of portfolio management experience
  • 4+ years of financial management experience
  • 4+ years of Information Security related experience
  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Information

  • Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.      

Additional Skills/Preferences

  • Excellent interpersonal skills and communication skills
  • Proven track record of effectively interacting with leadership
  • Ability to work strategically and collaboratively across teams


North America





Workplace Arrangement


Job Expires


Dice Id : eliin002
Position Id : 38963BR
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