Project Coordinator

project coordinator, LAN/or IT NOC Operations Experience, WAN NOC Operations Experience is a plus
Contract W2, 6 Months
Depends on Experience
Work from home not available Travel not required

Job Description

Please note that this is a 6 months contract position.

As part of the Managed Services NOC team, you will ensure that our customer projects run as efficiently as possible. This includes managing schedules, assisting in resource allocation and management, and tracking and reporting status, estimating start and completion dates, and identifying risk areas. You will collaborate with Engineers and Customers. In this capacity, you will also provide functional support for field resource planning. Maintain required documentation. Coordinate and support customer activation and break fix activity for Managed WiFi and Managed Router Services. Primary Duties and Responsibilities Perform a variety of scheduling and planning functions
Ability to communicate effectively in both verbal and written form.
Manage customer delivery dates, status, work logs/comments.
Update customer project schedule, adding and removing deliverables, managing dependencies.
Monitor execution throughout the project to ensure all obligations are being met.
Responsible for monitoring adherence to customer planned activation dates.
Recognizes potential risks and acts or escalates appropriately. Proposes alternatives to resolution or mitigation.
Participate in customer life cycle management.
Provides guidance and escalations assistance to team
Maintain documentation for all processes and procedures.
Actively participate with customers and Deployment teams for support issues and activation.
Ensures proper notification and escalation of incidents
Liaison between internal teams.
May manage basic vendor relationships.
Participates in communications with internal and external customers.
Mon-Fri 8 hours a day
Provides daily reporting as defined
Perform other duties as assigned. Qualifications Required Education and Experience: Experience working with a commercial Project Management system such as MS Excel, Google Docs and Sheets or something similar
Associates or Bachelor's degree or similar experience. Additional Skills:
Demonstrated success working in a fast-paced, team-oriented, collaborative environment.
Knowledge of project management, practices and standards.
1-3 years of LAN or IT NOC Operations experience a plus
1-3 years of WAN NOC Operations experience a plus
Up-to-date knowledge of emerging tools and technologies
Possess excellent customer service and communication skills
Familiarity with Process adherence (e.g., access control approvals, inventory replenishment)
Preferred Education and Experience:
Bachelor s Degree (preferably in Computer Science)
PMP or similar certifications are a plus but not required
Knowledge of specific technical products and services in use
Additional Knowledge, Skills & Abilities:
Experience using Microsoft Office and Windows applications.
Experience in identifying project process improvements and tracking progress.
Ability to communicate effectively in both verbal and written form.
Effective at working in team situations
Familiarity with emerging technology Managed Services/Wi-Fi Services

Applicants must provide their phone number. Reference job number 5247.

Posted By

San Francisco, CA, 94159

Dice Id : NETSO
Position Id : 5247
Originally Posted : 3 months ago
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