Project Manager 4

  • Experis,
  • Strongsville, OH
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Experis
Project Manager 4
Contract W2, 6+ months
Work from home not available Travel not required

Job Description



Project Manager 4
Pittsburgh, PA or Cleveland, OH
6 month contract (with potential to extend)


Business need for this role:
Senior resource to oversee the onboarding and daily work execution of incident and problem management processes. Ensure resources are equipped to function on day one. Understand the policy and procedures to ensure daily operations remain compliant and meet services levels. Assist the department manage with daily and weekly reporting and operational activities. The resources should have experience directing and leading resources, navigating organizations, a problem solver with operational experience and continuous process improvement experience. A project or program manager may have some similar experiences. Partner with the incident management resources on process integrations.

Top must-have skills / Candidate Requirements:
Experience directing and leading resources
Experience navigating organizations
Strong communication skills
Problem solver with operational experience and continuous process improvement experience.
Proficient in PowerPoint and building executive summaries
Excel for data analysis ability to use Excel for sorting and basic analysis on the data
IT service management understand the operational discipline of IT service management

SharePoint is nice to have
Tableau is nice to have

A project or program manager may have some similar experiences but this is on the Operations side Directional side of a PM.
Delivering a project to operations is NOT the skill set that is needed.

Years of overall experience required:
8+ years

Day to day responsibilities:
Oversee the onboarding and daily work execution of incident and problem management processes
Ensure resources are equipped to function on day one. (They will oversee day one activities for the resources)
Understand the policy and procedures to ensure daily operations remain compliant and meet services levels.
Assist the department manage with daily and weekly reporting and operational activities.
Partner with the incident management resources on process integrations.

Degrees or certifications required:
Bachelors Degree any discipline required
ITIL certification is a nice to have

What will separate an average candidate vs a great candidate on a resume?
PM that has demonstrated integrated work within operations,
Delivering a project to operations is NOT the skill set that is needed. More task driven so a pure PM would probably not enjoy.

Who is this workers main interaction going to be with?
Senior technology managers
Continuous process




Experis is an Equal Opportunity Employer (EOE/AA)

Posted By

Experis



Company Information

Experis is a global leader in matching talented professionals to our vast client network of admired companies of all sizes and industries. Experis doesn't just find you a job. We give you the power to create a career path, acquire in-demand skills, reach for new opportunities and achieve your goals. With an understanding of your unique talents, experience and interests, our specialized recruiters connect you to the right positions to accelerate your professional success.
Dice Id : COMSYSD
Position Id : FOX_11435632-968

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