Project Manager

customer facing, pmp, implementation
Full Time
Depends on Experience
Work from home not available Travel required to 25%.

Job Description

Please note our client will require local candidates to work onsite in San Francisco, CA and they will require onsite interviews.

Please only apply if you are local and can come down for onsite interviews in San Francisco on your own expense.

Most important there is a lot of travel in the USA. Client will pay for expenses. Please review all details below. Thanks.

Project Manager

Location: San Francisco , CA

Duration: Fulltime/Direct Hire

Our client Professional Services team implements their product as part of large-scale initiatives to streamline K-12 admissions and enrollment across cities and states. We work directly with key stakeholders to map out existing processes and create elegant solutions within our company to improve those processes.

As a liaison between our company and our customers, the Project Manager will be responsible for leading the successful implementations of the company software with a portfolio of enterprise-level clients including large districts and charter management organizations.

Must have customer-facing project management experience.

Key Responsibilities:

  • Work with customers, sales, and product team members to understand project scope and requirements to develop a well-articulated project plan to drive the project to success.
  • Manage the timelines and dependencies of the implementation and communicate regularly with customers and internal stakeholders to ensure the on-time delivery of the solution
  • Lead client calls and customer communications
  • Manage and proactively communicate project risks and mitigation strategies
  • Assist in the requirements gathering process with implementation manager, product management and engineering to scope out and schedule custom development work
  • Leverage internal resources to support complex deployments, knowing when to engage them on client conversations and when to be judicious
  • Facilitate and grow relationships with our customers and monitor customer health through the use of data and other qualitative methods
  • Develop and execute a transition plan to move customers from the implementation team to customer success team
  • Be an active participant in improving and enhancing internal processes by identifying opportunities for efficiency.
  • Willingness to roll up your sleeves and learn our software solution
  • Some client travel required (<20% of time)

Requirements:

  • BA/BS degree or higher
  • 3-5 years experience in a client-facing project management role at a technology company
  • Experience in managing multiple projects simultaneously
  • Experience with project management and collaboration tools (e.g. Asana, SmartSheet)
  • Strong client-facing communication, writing, presentation, and negotiation skills
  • Analytical and process-oriented mindset
  • Demonstrated ability to manage large, multi-stakeholder projects with exceptional results
  • Self-driven, persistent and assertive
  • Enthusiastic, lifelong learner
  • Strong empathy for customers and passion for revenue and growth

Even Better:

  • PMP Certification
  • Experience in a startup environment
  • Passion for education and/or edtech experience

Many Thanks

Aden Staff, Inc

41829 Albrae Street Suite 201 Fremont, CA 94538

Office : 510-936-1JOB

Email : jobs [at] adenstaff.com

Aden Staff, Inc. is a rapidly growing consulting organization of highly-qualified and experienced professionals providing Onsite, Offshore and Business Process Outsourcing services to Fortune 500 companies in the areas of Consulting and Software development. We have extensive experience in running world-class service operations in the global environment. Aden Staff ensures exceptional client experience through world-class talent, strong management focus, dedicated business units and a strong financial platform. Aden Staff serves clients through practice teams focused on major areas, including Networking, Healthcare, Insurance, Retail, Financial, Communications, and Pharmaceuticals.

Incorporated in California, Aden Staff, Inc. has experienced phenomenal growth within USA and headquarters in the Silicon Valley, California. We are backed by over twenty years of management experience in the IT industry. We offer a complete range of services from IT software and process consulting to implementation, development and maintenance of applications and solutions. We specialize in harnessing the benefits of Internet technologies along with comprehensive legacy maintenance services.

Posted By

41829 Albrae Street, Suite 201 Fremont, CA, 94538

Dice Id : 90977043
Position Id : SFO-FT-PM
Originally Posted : 3 months ago
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