Project Manager II

• We seek an experienced Business Operations Project Manager to support payment operations for Client s s services platform including: App Store, Client s Music, iCloud, TV, Movies, etc. Payment methods we oversee include: Client s Pay, credit/debit cards, digitalwallets, direct online banking, gift card and store credit, etc. This is a fast growing environment in support of a broad range of products, partners and geographies.
• In this role, you will be responsible for areas including, but not limited to:
• Providing day to day operational support including:
• Communications to both internal cross-functional teams and external partners
• Tracking test and production issues and collaborating with internal engineering teams as well as external partners to analyze, triage and resolve the issue
• Managing end-to-end testing execution for payments projects and providing regular progress status reporting to business leadership
• Supporting other operational PMs on the team with program management and project documentationMonitoring partner performance in the production environment and providing alerting & status reporting to business teamsYou must also have high level understanding ad experience with common transactional, finance and reporting flows & systems, and a proven ability to influence and collaborate across all levels of a complex organization.

• Comprehension of how credit card, digital wallets and other alternative payment types function and the nuances of each.
• Knowledge of risk and compliance controls used in the payments industry
• Self-motivated and dedicated, with demonstrated analytical, creative and critical thinking capabilities
• Strong communication and presentation skills, written and verbal, to all levels of an organization
• Strong collaborative skills
• Ability to work with ambiguity and flexibility to adapt to evolving business requirements
• Strong and exacting attention to details
• Experience with operations support and/or project management

• Manage master FY Roadmap for brand team by quarter
• Drive project milestones with team from project approval, through strategic development, creative development and production to completion.
• Ensure schedules and roadmaps are communicated and shared with all stakeholders
• Work closely with Resource Manager through casting process and update them regularly to manage creative and design resource allocation and changes
• Set up and facilitate Brand-led weekly huddles and status meetings, tracking action items and partnering with Brand Team to run.
• Work with Brand Manager to prioritize and align team on daily, weekly, monthly focus, working together to solve conflicts ahead of time
• Manage the scheduling and agenda for Brand-led creative reviews across pod working in liaison with the Brand Manager
• Work with Brand Creative Director and Team to define creative concepting process and structure of reviews specific to project needs
• Facilitate Brand-led creative reviews and all connection points including scope, attendees, location, facilities, materials. Ensure that project materials are captured and archived
• Connect with Functional and Production partners to share updates during creative concepting phase
• When in reviews, take meeting notes and align with Brand Manager to distribute as needed
• Guide Functional teams on scheduling of Functional creative reviews with Brand team
• Manage team server logistics: set-up, communication, disclosure lists, folders, organization
• Manage confidential team work spaces, logistics calendars, badge access
• Closing out projects and archiving project materials (briefs, documentation, creative concepts, etc)

Russell Tobin offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors