Project manager - IT Service Management

Experience with IT Service Management including Problem, Change, Incident and Service Request Management functions.
Contract W2, 12 Months
$60 - $70
Work from home not available Travel not required

Job Description

Technical Project ManagerCoordinate, plan, develop and implement moderate to complex projects and recommend appropriate strategies, actions, and/or alternatives for business decisions relative to the projects under area of responsibility. Delegate to others the authority to lead specific functions of the project on a daily basis while maintaining full execution accountability. Serve as a member of the Project Review Board. Manage matrix team(s) and/or cross functional team(s), being responsible for the day-to-day execution, management, and reporting of the project, including managing resources, costs, scope and meeting deadlines according to plan.


  • Deliver project objectives on-time, within specified budget.

  • Supply accurate project estimates and tightly manage project budget and approved funding.

  • Secure and maintain project resources and actively manage project/resource plan.

  • Demonstrate team building skills by working with resources List the primary duties and responsibilities in order of importance.

  • Identify Project Risk and issues developing appropriate mitigation strategies.

  • Effectively negotiate project priorities and solutions

  • Works effectively across organizations to deliver project outcomes that have positive impact on the business

  • Represent the project and be the main communicator of the project(s) at Project Review Board Meetings

  • Drive lessons learned and knowledge management for future initiatives.


  • Minimum of 5 -7 years of project management/leadership experience.

  • Advance knowledge of project management methodologies ie. Agile, Iterative

  • Knowledge of Jira or agile methodology tools

  • Specialized knowledge

  • Effective utilize current project planning tools

  • Effectively partner with organization change readiness team to deliver appropriate business impact and training for end-users.

  • Authorized to work in the US without sponsor.


  • Experience managing Service Now projects and/or project tracks

  • Experience with IT Service Management including Problem, Change, Incident and Service Request Management functions.

  • Bachelor s degree Preferred not required

  • Scrum Certification/PMP Certification


Bachelor s degree Preferred not required

Posted By

Kevin Albano

1 Hartfield Blvd, Suite 304 East Windsor, CT, 06088

Dice Id : 10125560
Position Id : 6015415
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