Quality Assurance Manager
At Stitcher, we're creating the best place in the world for podcasts -- the best place to discover, to listen, to distribute and to create. Our award-winning app has been downloaded over 12 million times and delivers listeners their favorite shows via smart phone, smart speaker and connected car. We love podcasts, and every day we're helping more people share in that love. We're looking for smart, motivated podcast enthusiasts to build and grow even faster.
The Quality Assurance (QA) Manager will define the strategic plan for Stitcher QA, lead all areas related to software testing and QA activities, and work closely with various technology teams to build testing strategies and execution plans. You'll be responsible for both the ongoing monitoring of production versions of our products as well as new product development testing, certification and release. You will conceptualize, draft and own a testing methodology to be applied across projects as varied as mobile apps, web apps, automotive integrations, home speaker integrations and backoffice tools. You will be relied upon to evaluate, recommend and implement automation tools to facilitate both regression, periodic and daily testing. Come join the team that is shaping the future of podcasting.
What you'll do:
Lead Stitcher's QA team and overall QA program, working with product and development teams to deliver world class products to market.
Drive all functional, integration and regression testing necessary to deliver high quality updates to Stitcher's consumer, partner and backoffice products.
Collaborate with product and development teams and make recommendations where appropriate to improve product quality and timely delivery of products to market.
Evaluate and recommend QA tools/vendors/products that cost effectively improve QA coverage and ultimately help deliver higher quality product releases.
Maintain testing metrics to measure QA effectiveness and development quality as well as to help predict release timelines based on bug count/new bug/fix rates.
Actively participate in sprint planning by contributing QA deliverable estimates.
Function as a subject matter expert in software QA and maintain an understanding of key digital industry trends, technologies and best practices as they relate to QA.
Directly supervise and lead direct reports - hiring, performance feedback and annual reviews, compensation recommendations and skills development.
Collaborate with the Stitcher / Midroll team to help create and execute on Stitcher/Midroll's strategy to be the leading full stack services provider in the podcasting space.
What you'll bring to the job:
The ideal candidate will be someone who is passionate about developing great consumer software products and successfully scaling them. They will bring great ideas and enthusiasm to the process and team combined with an ability to expediently execute in a fast changing environment. They will also have:
Extensive experience in applications development QA across varied platforms including mobile and web.
Deep understanding of and familiarity with quality assurance tools such as project management software, bug tracking systems and automation tools.
Experience setting up QA tools and processes for large and small companies, including tools implementation.
Experience building release management processes to ensure timely and transparent feature releases.
Ability to multi-task and manage multiple testing engagements simultaneously in a cross-functional environment and effectively prioritize tasks.
Solid working knowledge of mobile and web technologies including infrastructure, as well as app development.
Inclination and capability to take initiative and build out testing methodologies and toolsets from the ground up.
Excellent documentation, communication and presentation skills with the ability to evangelize improvement needs using testing metrics.
Proven success in a fast-paced start-up environment, with a hands-on, roll-up-the-sleeves approach. Strong track record of executing with sometimes limited resources.
Education & Experience/Certifications
Bachelor's degree or equivalent combination of education and years of experience
Minimum of 8 years of experience in a quality assurance role
This role is located in San Francisco and requires limited to no travel.
Stitcher is an equal opportunity employer and committed to building a staff that is as diverse and inclusive as the growing world of podcasts that we are helping build. We offer competitive salaries, a flexible paid time off policy, competitive health benefits, 401(k) matching and other perks. We are a part of E.W. Scripps, a 140-year-old media company committed to journalism and free speech.