Be part of a growing team implementing mission-critical solutions for Government customers! If you are ambitious, dedicated and motivated by the chance to implement a Contract Writing System solution that greatly enhances Government customer contracting business practices, then CGI has the perfect opportunity for you as Quality Assurance / Delivery Manager.
Your future duties and responsibilities
*Overall delivery and performance of QA and testing services across multiple projects/lines of business
*Defining and implementing overall QA and testing strategy, process and practices
*Defining and implementing the operational framework and delivery model
*Defining, implementing and monitoring key performance indicators and service level objectives
*Defining and implementing a roadmap for evolving to a managed testing services model
*Developing estimates for large testing programs
*Performing test maturity assessments for testing projects and/or testing operational models
*Planning and managing knowledge acquisition and transition for large testing programs
*Financial forecasting, budget management, tracking and reporting to senior management
*Ensuring that the status of each testing project is clearly monitored and reported to internal and external senior management
*Ensuring risk mitigation plans are in place and monitored closely; Escalating and resolving issues with senior management
*Managing the delivery of improvement activities identified from lessons learned reviews and management reviews
*Resource management and optimization to ensure testing activity and resourcing requirements are effectively planned
*Defining and deploying appropriate training / mentoring practices to ensure teams possess, maintain and develop required skill sets
*Coaching, mentoring and guiding the testing team in their daily project activities
*Team performance management activities (reviews, career planning, salary discussions, etc.)
*Administrative duties will be required (time/expense approvals, financial reporting, status reporting, etc.)
Performing duties related to business development including:
*Writing statements of work and engineering change proposals
*Preparing proposals (both written and PowerPoint)
*Developing QA and testing solutions including technical approach, delivery approach, financial model, etc.
*Oral presentation of proposals and SOWs to senior management and stakeholders
*Oral presentation of testing capabilities and solutions to clients and prospects
Required qualifications to be successful in this role
*Experience working in a consulting environment
*Possess extensive knowledge and expertise in the use of QA and Testing methodologies and tools.
*Background and proven ability to manage large, complex QA and testing projects/programs with multiple work streams
*Proven experience in developing testing solutions, initiating new testing projects and controlling test projects (scope, risk and issue management, status reporting at all levels, planning, estimating, resourcing, scheduling, etc.)
*Demonstrated experience delivering complex testing projects on time and at or under budget
*Experience in managing and providing delivery oversight for teams
*Excellent written and oral communication skills
*Excellent executive presentation skills and ability to communicate with all levels
*Excellent time management, task planning, multitasking and prioritization skills
*Able to adapt quickly to changing client requirements
*Skilled with Microsoft office suite
*Persuasive, collaborative business acumen with the ability to drive business partners strategically and influence others
*Track record of populating teams with the best talent, successful resource allocation, and motivating team performance
*Can handle and resolve performance related items
*Can manage conflict
*Can coach team members based on experience with testing methodologies
*Strong negotiation skills
*Excellent facilitation, time management and organization skills
*Able to foster working relationships with the team and clients in a distributed team model
10 years' experience in IT
Nice to have skills:
*DoD, Navy and Marine Corps Contracting experience is a huge plus
*Experience with global project delivery would be a huge plus
*Experience within a CMMi level 3 (or higher) organization would be an asset
*Performance management experience delivering to Service Level Agreements in a QA and testing environment for Enterprise Clients
Required Level of Education:
*Bachelor's Degree in Computer Science or Diploma in IT with equivalent IT experience
*Industry recognized testing certification(s)
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change--supporting our clients' digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.
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CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
* Test Case / Script Development
Department: Testing/Quality Assurance