VoIP Engineer

VoIP Telecommunications, Cisco Unity Connection (CUC), Cisco Unified Communications Manager (CUCM), UCCE, Cisco Unified Contact Center, VOIP
Contract Independent, Contract W2, 3 Years
Depends on Experience
Work from home not available Travel not required

Job Description


U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.




VoIP Engineer


Responsibilities:



  • Manage the translation of business requirements into telecommunications requirements, designs and orders. 

  • Provide in-depth engineering analysis of telecommunications alternatives for government agencies in support of their strategic modernization efforts. 

  • Provide telecommunications enhancement designs for medium and large-scale telecommunication infrastructures. 

  • Provide interface support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management.

  • Support telecommunications infrastructure using technology, and telecommunications engineering best practices, Transport Control Protocol / Internet Protocol (TCP/IP), routing protocols, LAN switching, Internet and Intranet systems, and Simple Network Management Protocol (SNMP) based network management systems.

  • Lead design efforts that require in-depth technical knowledge of both wide area and local area communications.


 
Required Skills:



  • 10 years Telecommunication experience

  • 5 years designing, planning, installing, configuring, implementing and supporting Cisco Unified Contact Center Enterprise

  • SME for the entire call center systems including Cisco Unified Contact Center Enterprise (UCCE) and Cisco IP Interactive Voice Response (IP IVR)

  • Enterprise level experience with Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC)

  • Working knowledge of call center audio recording and screen captures (preferably NICE Interaction Manager)

  • 2-4 years of VoIP Telecommunications experience supporting the federal government at multiple locations


 
Desired Skills:



  • Cisco CCNP voice, CCIE voice


Feel free to call me for any questions you have.  


Pooja Sharma
Pooja.Sharma@cdatainc.com
201 308 5097 


Posted By

Pooja Sharma

Dice Id : 10228619
Position Id : 993108
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