Remedy Developer

  • UScellular,
  • Chicago, IL
  • 54 minutes ago
Developer, J2EE, BMC, Application, IT, Management, Applications, Database, Performance, XML, XSL, Oracle, Linux, Web, Crystal Reports
Full Time

Job Description

Remedy Developer - INF001601

The Remedy Developer is tasked developing and supporting sophisticated components within an application. This involves planning, analysis, detailed design, developing/coding, testing and implementation of the components. This role is responsible for the development of web-based applications using J2EE, BMC Remedy, and Application Servers.

Essential Functions
  • Assists with sophisticated work requests the Technical Specialist convert user requirements into technical specifications.
  • Contributes to quality reviews and verifies traceability of the application design changes to the requirements.
  • Partners with developers from other USCC functional disciplines and those from vendor partners.
  • Analyzes and crafts improvements and fixes for application code or packaged extension, as well as required fixes to production problems and new work requests.
  • Designs and codes improvements and fixes in accordance with functional and technical programming standards and standard methodologies.
  • Finishes the appropriate technical and support documentation required to maintain the application.
  • Serves as on-call support (including after-hours), to ensure high availability for the Remedy production platform.
  • Determines time estimates and schedule for work within the designated area of responsibility.
  • Identifies and communicates potential risks and roadblocks to various partners in a timely manner.
  • Follows change control procedures and documentation procedures.
  • Plans and executes unit and integration testing of improvements and fixes.
  • Participates with Senior or Lead Developer on planning, analysis, and design activities and communicates this direction to peers.
  • Demonstrates fundamental business discernment and ability to relate back to Remedy.
  • Instructs on industry trends for Remedy, IT Service Management tools, and business.
  • Performs continuous improvement tasks through the use of quality improvement methodologies.
  • Provides input and recommendation into the Remedy strategy and roadmap.
  • Provides input into the selection, proof of concept, and testing of new IT Service Management tools.
  • Takes ownership for delivery of the technology solution.

Required Experience
  • Bachelor's degree or specialized training (certifications) or equivalent work experience required
  • Minimum 3+ years professional experience working with BMC Remedy Suite of Applications.
  • Strong analytical and trouble-shooting skills
  • Exceptional written and verbal communications skills
  • Demonstrates ability to handle small efforts in application lifecycle development

Preferred Qualifications
  • Strong ITSM Knowledge
  • BMC Remedy Experience with version 18.05 and higher.
  • Experience working with Database and Application Server Infrastructure.
  • Experience with Performance tuning of queries and applications to increase server response times
  • Experience coaching and mentoring other peers.
  • Use of ITIL and other standard methodologies to assist business with process improvements.
  • Technical Experience
    • XML/XSL
    • Oracle
    • Linux scripting experience
    • Web services
    • Crystal Reports, SMART Reporting - Yellowfin, BMC analytics


Job : Information Technology

Location(s) : Illinois-CHICAGO_IL

U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.
Dice Id : appblok
Position Id : 8333_INF001601
Originally Posted : 5 months ago
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