Remote Avaya Analysts

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Apex Systems, Inc
avaya acd;
Contract W2
40-45/hr
Work from home available Travel not required

Job Description

Apex Systems currently has a number of openings for remote Avaya Analysts!  This is a short term contract, able to work from anywhere in the country as part of a large migration project.  If interested in learning more simply send an up to date Word resume and contact info to Tyler Boland at tboland@apexsystemsinc.com!

Seeking candidates with:

  • AVAYA ACD programming is a must have.
  • The ability to translate business requirements into technical specs 
  • ICM scripting – nice to have
  • Ability to run / create SQL queries – nice to have
  • Knowledge of CMS / Call Center Technology required 

About the role:

  • Working on a Migration from AVAYA to Genesys
  • AVAYA ACD programming 
  • Translating business requirements into technical specs 
  • Running / Creation of SQL queries 
  • Working with CMS / Call Center technologies.
  • Utilizing Cisco, AVAYA, and internal proprietary tools 


Company Information

Apex Systems is a division of the 2nd largest IT staffing and services firm in North America with over 60 branch locations across North America. We help match top IT talent with great companies in all industries. In 2014, Apex placed over 24,500 tech professionals with clients across the U.S. and Canada.
Dice Id : apexsan
Position Id : 185863

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