Robotic Process Automation (RPA) Process Consultant

Automation, Automation Anywhere, Banking, Business analysis, Business process, Consulting, Lean Six Sigma, Robotic process automation, Process analysis, Prism, Six Sigma Green Belt, System testing, Data flow
Full Time
$85,000 - $100,000
Travel required to 25%.

Job Description

We’re looking for a self-motivated Robotic Process Automation (RPA) - Process Consultant to join our Robotic Process Automation (RPA) team. We have a relentless focus on driving results for our customers and enabling them to invest more into their customer care experience. The RPA Process Consultant will be a critical part of our growing business where we are continually striving to automate our customer operations. This individual will be interfacing with stakeholders throughout the enterprise to help drive the adoption of the RPA. The RPA Process Consultant will be responsible for analyzing business processes, document and test automations  as well as guiding the Business teams and RPA development teams.

Responsibilities: 

  • Conduct process discovery sessions to build pipeline of potential use cases for automation
  • Act as bridge between business process owners and development teams
  • Diagram and document the As-Is and To-Be process steps, data flow and process flow for potential automations
  • Prepare Process Definition Document (PDD) or Requirements Documents for each use case
  • Guide the business teams to identify right uses cases for automations
  • Apply Lean Six Sigma principles in To-Be process
  • Coordinate with development teams communicating and clarifying the requirements
  • Prepare System Test case and perform testing of bots
  • Support business users in UAT  sessions
  • Ability to ask the right questions to business process from a workflow diagram and to conceptualize it as an automated solution
  • Work with US and international development teams
  • Collaborate with clients and internal teams to define industry-leading automations for a wide variety of industries and business groups.  

Qualifications: 

  • Proven experience as Process Analyst/Consultant for 6+ years
  • Bachelor’s degree or higher in Computer Science or related degree---preferred
  • Six Sigma Green Belt Certification
  • Business Analyst certification in any RPA tool
  • Experience in Health care, contact center and banking industries
  • Excellent documentation and presentation skills

Additional Qualifications

  • Certified Business Process Professional (CBPP)
  • Exposure to more than 1 RPA tool - like Automation Anywhere, UiPath, Power Automate, Blue Prism is preferred but not a mandatory
Dice Id : 91109719
Position Id : 6842770
Originally Posted : 4 months ago
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