Troubleshooting,Customer Service Sales,Build Rapport,Customer Service,Communication Skills,Salesforce Certified Administrator,Certified Salesforce Advanced Administrator
Full Time
Depends On Experience
Telecommuting not available Travel not required

Job Description

CDIT is seeking a Salesforce Administrator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


Must Have:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Nice to Have:

  • Salesforce Certified Administrator
  • Certified Salesforce Advanced Administrator

CDIT provides large-scale Information Technology and Management Services with a heavy focus on Software Development. Our ability to deliver quality products is recognized throughout the technology industry, as is our ability to successfully manage projects - both large and small.

We understand that maintaining close and frequent communication with our customers allows us to fully understand their needs and priorities and ensures we deliver the needed product. We believe transparency in our operations is key to a strong relationship with our Customers and Partners. By focusing on our Customers' needs, CDIT is able to deliver on its mission to Provide Customer-Driven solutions with Integrity and Transparency.

Dice Id : 90833617
Position Id : CDIT891438
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