VDart – We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more.
Job Title: SAP BRIM Consultant
Location: San Jose CA 95128
Duration: Long Term
SAP BRIM Convergent Mediation CM - Candidate needs hands-on configuration and delivery experience with SAP BRIM: CC, CI & CM Modules. Candidate also needs hands-on integration knowledge of BRIM to OTC, FI-CA
Candidate will be working as part of a SAP Support team. Responsible for triaging tickets from business/IT, including monitoring SNOW queues, and then prioritizing tickets, along with confirming priority of ticket. Candidate will then triage tickets and prioritize high priority tickets that need addressing US daytime. Assign lower priority tickets to an offshore team.
Single point of contact to client for all S/4 tickets raised. Support timelines throughout the fiscal year that will require elevated care at month-end, quarter-end, partner year-end, public-sector year.
Additional Job Details: 1 - Order to Cash (P3 - Advanced) | 2 - SAP BRIM Convergent Charging CC (P2 - Intermediate)
Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you.
We are Equal Employment Opportunity Employer.
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