Datacenter Operator SME

Datacenter, Hardware, Server, Network, LifeCycle
Full Time
Depends on Experience

Job Description

Hi Professional,

Kindly go through the below requirements and if you are interested share your updated resume ASAP

Job Title : Datacenter Operator SME

Duration : Full time / Permanent

Location : Decatur,IL (Day one form on-site)

Job Description:

Must have skills:

Datacenter, Hardware, Server, Network, LifeCycle, 24/7

Technical/Functional Skills:

Experience in handling hardware part of Dell Servers, HP Servers, Network
switches, Routers, etc
The operator must be able to investigate and escalate all computer
systems and monitor temperatures and alarms, contact proper on call
Experience with hardware LifeCycle process
Trouble shoot intermediate hardware issues and report problems
Provide Superior service in a Tier 1 Application, Server and Mobile device
support environment.
Escalate Support calls to L2 teams as needed
Work with technical teams on hardware troubleshooting
Coordinate with vendors for hardware replacements

Roles & Responsibilities:

Perform level 1 and level 2 support and resolution for hardware issues
Walk through in the datacenter for any alarms in the Servers, Network
Maintain and enforce Data Center security and integrity ensuring all
visitors are signed in and monitored
Working with L2 server & Network teams to fix the hardware issues
Coordinate with vendors for hardware replacements
Play active role in Hardware LifeCycle
24X7 Support

Thanks & Regards
Technical Recruiter
JSIT Group
Contact - Ext-1018


Dice Id : 10217051
Position Id : 6571468
Originally Posted : 1 year ago
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