SQL Application Support Analyst SSRS

Database, SQL, Reporting, Sybase, Microsoft SQL Server, Microsoft SSRS, Customer service, Information systems
Full Time
$40,000 - $50,000
Travel not required

Job Description


SQL Application Support Analyst SSRS



Orlando, FL

Job Category:  Information Systems

Division: Services


Job Summary

USIS, Inc., a subsidiary of Brown & Brown, Inc., is seeking an SQL Application Support Analyst.   In this role, the selected candidate will be responsible for data maintenance of existing SQL/Sybase Server databases. Other responsibilities include creating custom reports in SSRS or other reporting tools, data analysis, software/hardware issue resolution, maintenance of web and/or desktop applications and integration of data across our systems.   In-office position. 


Essential Duties:

  • Handle special reporting, data extracting, State forms and data integrity research.
  • Participate in the Month/Quarter/Year-End processes and ensure that timelines are met in regard to fulfilling client needs, State requirements, and company reporting in an accurate
  • Responsible for creating ad-hoc data reports via SSRS as requested by clients.
  • Maintain location information for all clients in database, updating as necessary
  • Develop, implement, maintain, and optimize stored procedures and functions using T-SQL
  • Diagnose and resolve application issues, application deployment and application configuration.
  • Work with users and clients to ensure proper data in the system to facilitate efficient job functions by users
  • Instruct clients in the proper usage of our web services, as needed.
  • Provide data support/assistance to users by delivering reports, data exports, or web data query information.
  • Provide application support/assistance to all PC users.
  • Assist with maintaining system documentation that supports compliance with Sarbanes Oxley requirements.
  • Maintain the standards consistent with current IT protocols and procedures and implement action plans as needed for change management
  • Learn, maintain, and upgrade existing company systems as needed.
  • Create, modify, and design SQL Server Reporting Services (SSRS) reports, data exports and imports.
  • Analyze, audit, modify, and amend data in systems as requested by other team members and to better serve the needs of the business.
  • Assist with development efforts to define and automate data gathering, analysis and reporting processes.
  • Communicate database/Application changes to affected parties and support change management activities.
  • Understand workers’ compensation and liability claims to correctly interpret data to observe and report trends to enable more effective customer service and business decisions
  • Work effectively with project management, support, and other internal departments.
  • Provides ongoing phone, email, and remote support of various enterprise applications used by the company’s end users
  • As back-up, assist as necessary with the daily check processing first thing in the morning prior to the arrival of the user community.
  • As back-up, assist as necessary with the daily submission of positive pay files on scheduled days. May assist with NCCI and COBC reporting submissions when needed.
  • Perform other duties as assigned


Required Skills:

  • AS in Computer Science, Information Technology and 2-3 years equivalent work experience
  • 3-4 years equivalent work experience in IT field
  • 2-3 years of experience writing reports in SSRS
  • Excellent understanding and working knowledge of T-SQL programming and Microsoft SQL Server 
  • Sense of ownership and pride in own performance and its impact on company’s success
  • Must work successfully with key team members and developers to understand needs and expectations, prioritize effectively, determine, and implement solutions.
  • Critical thinking and problem-solving skills to analyze and interpret numbers, trends, and data to reach effective conclusions based on the findings
  • Detail-orientated to verify data is accurate and analysis is interpreted to correct conclusions
  • Ability and knowledge to research and find resolutions to any data issues
  • Team player with the ability to meet deadlines.


Long-term stable company with great reputation and excellent work environment, great teammates, and wonderful team spirit.  Top notch benefits including medical, dental, STD, LTD, life, Employee Stock Purchase Plan, 401-k with company match – eligible 1st of month after 30 days.  5 weeks avg Paid Time Off/year, floating holiday, regular holidays.


Salary Range

$40,000 – $50,000, based on experience




We are an Equal Opportunity Employer.  We take pride in the diversity of our team and seek diversity in our applicants.



Dice Id : RTX1de2a4
Position Id : 7258697
Originally Posted : 3 weeks ago
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