Job Title: Sr. Health Care Analyst
Location: Southfield, MI
Long Term contract
The Senior Health Care Analyst is responsible for planning, organizing, directing, implementing, and leading department assignments.
This position operates within broad objectives to ensure optimum utilization of manpower and budget.
This role researches, compiles, and analyzes appropriate and relevant data and makes recommendations for strategic initiatives.
Leveraging the information to compile visualization for Senior Leadership and provide actionable insights.
Manages and monitors multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters.
Leads in the research, analysis, identification, and evaluation of data from assigned problems to evaluate existing and potential trends and issues.
Provide end-to-end Analytics services for the SHS Division
Researching and analyzing market trends, diving into data to uncover key insights, extrapolating insights on an on-going basis and creating business cases for product initiatives.
Model development to support Marketing strategy for our SHS Medicare Products
Direct health care, epidemiological, economic design in Senior Health Services (SHS) programs and lead development of analyses to understand Consumer Experience and Insights.
Design multi-purpose marketing intervention strategies to target the highest risk members
Measure and assess trends in customer satisfaction and loyalty
Provide information analysis to determine impact of investments.
Candidate will take an active part in strategic processes, conducted data analysis using logistical modeling, understanding customers and creating segmentation, identifying issues, understanding market landscape, planning and conducting insights and strategic research, forming hypotheses, creating recommendations, and helping to ensure work is insights based and results driven from start to finish.
Develop consumer intelligence through conducting quantitative and qualitative research.
Integrate the member journey with internal data and create an aggregate probability of dissatisfaction and leverage to improve member experience developing intervention strategies and new marketing campaigns.
Develop propensity and/or classification risk model to score star measures
Effectively provide Subject Matter Expertise and guidance to various teams across SHS
This position description identifies the responsibilities and tasks typically associated with the performance of the position
Other relevant essential functions may be required.
Possesses and maintains an extensive comprehensive knowledge of business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and basic research principles and methodologies.
Comprehensive knowledge of all the Product Lines, Operating Structure & Key Initiatives.
Knowledge of report packages SAS, SQL tools (TOAD), and Microsoft Office Suite (Excel, Access, PowerPoint) to support leadership decisions is a plus.
Experience working in Health Care Industry is preferred.
Seven years of experience in Health Care Management and Operations or related field
Experience typically in two subject areas (e.g. marketing strategy, financial analysis, planning, health care economics, health care policy, statistical modeling, business decisions, data analytics, or business management)
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
Excellent analytical, planning, problem solving, verbal, and written skills to communicate complex ideas.
Strong working knowledge in MS Access, MS Excel, MS PowerPoint and all other MS Office Suite tools
Strong working knowledge of data languages and programming such as SAS or SQL (Structured Query language).
Working knowledge of Tableau (v 9.0 & later) and various Microsoft BI tools.
Skilled in reporting and data visualization software, with strong presentation skills.
Must be able to manage time flow of business information to users.
Must be able to generate standard and custom reports summarizing business data for review by leadership team and other stakeholders.
Ability to work independently, within a team environment, and be able to communicate effectively with employees at all levels.
Bachelor s degree in Business Administration, Economics, Health Care, Information Systems, Statistics, or a related field
Master s degree in a related field is preferred.
Relevant combination of education and experience may be considered in lieu of degree.
Continuous learning, as defined by the Company s learning philosophy, is required.
Certification or progress toward certification is highly preferred and encouraged.
Work is performed in an office setting with no unusual hazards