Analysis, Analyst, Customer Service, Development, HTTP, Lifecycle, Management, Research, Specification, Testing, Validation
Full Time, Full Time
Work from home not available Travel not required

Job Description

Reference Number 91-29150
School Name Information Systems and Computing
Org ISC-Applications & Information Services
Posted to the Web 06/23/2018
Posted Job/Salary Grade E
Employment Type Exempt
Hours N/A
Position Type Full Time
Position Schedule 9-5
Months 12
Position Length Ongoing
Position End Date
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
School/Center Overview

Information Systems & Computing ( ISC ) is the University of Pennsylvania s central IT organization, providing infrastructure and services upon which Penn s numerous Schools and Centers build their unique tools and capabilities. ISC s 270-plus employees work closely with the University s IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn s IT community, faculty, staff and students in support of an environment of discovery and progress. ISC s focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals. Over the course of nearly three decades, ISC has helped constituents connect and thrive in an ever-changing technology environment. This rich base of experience allows us to respond to client, marketplace and economic needs in order to improve and optimize delivery, ensure the satisfaction of those who depend on our services, and consistently deliver lasting value to the broader University community.

Applications and Information Services ( AIS ), a unit within Information Systems and Computing ( ISC ), works with University clients to plan, acquire, develop,and maintain the University s core business and student support systems. AIS is currently seeking a Senior Business Systems Analyst to join the team responsible for the implementation and support of identity and access Management systems. Review, analyze, support, and evaluate information systems, processes and client needs; perform and participate in the analysis, design and implementation of systems following appropriate standards and requirement gathering; conduct tests or test planning sessions; provide input for feasibility and prepare user/technical documentation; evaluate information gathered from multiple sources; reconcile conflicts; decompose high-level information into details; interpret low-level information to a general understanding, and distinguish user requests from the underlying true needs. Translate business and user requests involving enhancements and improvement initiatives to software systems into business requirement specification documents. Design the solution, coordinate completion/development of the solution, and ensure delivery of tested solution to the user. Document and track issues, action items, user requirements, and deliverables. May manage small projects. Accomplish all work within established methodologies and standards.

Bachelor s degree and a minimum of four years of experience or an equivalent combination of education and experience. Applied systems analysis experience within a large-scale administrative computing environment with emphasis in applications and systems architectural design and development. Demonstrated in-depth knowledge across multiple technical environments and business knowledge. Excellent verbal and written communication skills and demonstrated high level analytical, problem solving, and debugging skills. Ability to work as an effective team member in support of the team objectives; ability to interact and communicate effectively with non-technical personnel, administrative users, staff, faculty and students, as well as professional Information Technology staff. Must be self-motivated, and be able to multi-task and function in situations with changing priorities. Strong requirements elicitation, specification, and validation knowledge and experience. Demonstrated successful knowledge of major components of the Systems Development Lifecycle methodology in the context of major systems implementations, including requirements gathering and development of functional specifications. Fundamental understanding of business processes. Experience providing support, documentation, testing, and systems analysis for enterprise-level applications.
Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
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Dice Id : 10117868
Position Id : 91-29150
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