SWIFT APP SUPPORT

SWIFT, Application Support
Full Time
Depends on Experience
Travel not required

Job Description

 

Overview: 

 1.     Experience supporting  Payments Systems SWFT (SAA, AWP and SAG)

2.     Hands on experience supporting  Anti-Money Laundering (AML) transaction monitoring Systems (Actimize)

3.     Experience supporting Payment filtering and reconciliation solutions including understanding business work flows  

The individual will join the existing team of 6 to support Application and Database Services Team maintaining operations for the Bank’s IT environments within North America. The candidate will work closely with various other teams within North America IT, IT teams across the UK, and local Business users.

 

 

Responsibilities:         

Key Tasks and Responsibilities of the role include, but are not limited to:

 ·         Supporting Banks core Applications , in-house developed and  3rd Party developed which are hosted internally

·         Windows 2008, 2012 and 2016 (configuring and installation of applications)

·         ACBS -  Banks Core Lending System

·         Swift Payment System  SAA, AWP and SAG  (RHEL platforms) V 7.3

·         Support, Actimize, FlexCube, Proactive,  EastNets and PEGA

-       Actimize Sam V9.0

-       Simulation V1

-       Proactive V7.6

-       ACBS V 8   ACBS -  Banks Core Lending System

-       Flexcube V12

·         IBM WebSphere Application server

·         IBM MQ

·         Working knowledge of SQL & Oracle databases

·         Basic experience in Backup and Recovery

·         Working Knowledge of Privilege Account usage tools. I.e. CyberArk 

·         Apache/Tomcat - Proven experience in diagnosing and troubleshooting technical issues

·         Good knowledge of Operating Systems: Windows, UNIX, and LINUX

·         Citrix platforms 

·         Work as part of a project team to coordinate application development and projects

·         Produce comprehensive system documentation

·         Adhere to established SLAs in responding to and completing service tickets, including providing a high level of customer support, detailed root cause analysis, and trouble reports for system outages

·         Adhere to established departmental operational policies and procedures

·         Daily monitoring of all production applications and systems

·         Analyse operating systems, middleware components, and third-party vendor systems to determine what patches are required, then coordinate across groups to ensure patch levels are met

·         Support EOD batching process for the North American Business (Standby support monthly rotation )

·         Support Business hours 7am – 6pm  (Shift rotation on monthly bases)

 

Education, Experience and technical Skills Required:

 

·         Bachelor’s degree in Computer Science, Information Systems or related discipline with at least five (5) years of related experience, or equivalent training and/or work experience

·         Knowledge of standards/regulations impacting information Technology and Business operations   (e.g. DFS, AML, OFAC and SWIFT CSP)

Key skills and knowledge required:

·         Ability to work under pressure and prioritize to successfully deliver service to agreed levels

·         Excellent organizational skills and ability to manage competing priorities

·         Good communication and interpersonal skills to build and maintain effective working relationships with peer groups in IT Operations and Development, as well as external entities and executives

·         Ability to articulate IT subject matters to both IT and non-IT personnel

·         Ability to share technical knowledge to assist in the development of other team members

·         Excellent team players able to both hand over and assume responsibility for tasks that require follow up activity across time zones.

Dice Id : 10465180
Position Id : 6485826
Originally Posted : 1 year ago
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