Sales & Customer Service Specialist

TAD PGS, INC. specializes in delivering secure, reliable and rapidly implemented workforce solutions to the U.S. Federal marketplace, including U.S. Government agencies and their prime contractors. Wi
Contract W2, DH
Market
Telecommuting not available Travel not required

Job Description


TAD PGS, Inc. is currently seeking a Sales Specialist for one of our clients in Vienna, VA.
46-56K


Job Description:
The Sales Specialist ensures that sales and customer support issues are handled properly and are resolved quickly and accurately.

Job Responsibilities:

Generating new leads and developing further sales opportunities with existing clients in the $2,500 and less category (this includes online, print eBook sales).
When requested, assisting the Americas Sales Team in meeting the Americas regional sales targets by means of closing sales with customers of any revenue level.
Liaising with the Americas Account Managers in order to streamline sales processes.
Updating client user lists, addresses and contact information as needed.
Liaising with Customer Support department (located in Amsterdam) in all Customer related matters.
Assisting the Regional Account Manager on potential improvement opportunities in and co-implementation of Americas Sales departmental work process agreements.
Assisting the Regional Account Manager on potential improvement opportunities in and co-implementation of inter-departmental (Sales, Customer Support, Finance and Marketing) work process agreements.
All sales orders will be completed by Customer Support Department in Amsterdam.
Liaising with the Finance department in relation to client payment questions and debt collection.
Payment of monthly vendor invoices for the office.
Maintaining a well-organized and accurate filing system of all office documents
Maintaining a well-organized and accurate accounting of all print books
Liaising with the Marketing Department regarding conference preparation, shipping and planning
Ordering office supplies as needed

Basic Hiring Criteria:

Bachelors Degree with 5 years of experience as a sales specialist.

Desired Qualifications:

Experience in the Publishing industry preferred
Fluency or intermediate ability in another language is an added plus (Spanish, Portuguese or French preferred)
A good feeling for the target group, mainly tax specialists and lawyers with international law firms, consultancy agencies and multinationals
Experience with Office (Outlook, Word, Excel and PowerPoint)
Experience with Oracle preferred, but training provided
Knowledge of organizational processes
Interdepartmental business process development/improvement


TAD PGS, INC. specializes in delivering secure, reliable and rapidly implemented workforce solutions to the U.S. Federal marketplace, including U.S. Government agencies and their prime contractors. With more than 50 years of experience, TAD PGS, INC. has earned a reputation for accountability, a value that government agencies and prime contractors both demand and deserve.

TAD PGS, INC. sources professionals for the full spectrum of federal positions, from administrative to management, and those contracts requiring extremely niche-oriented technical skills and the highest levels of security clearance.

Posted By

Jacelyn Le

Contact
Dice Id : 10285720a
Position Id : 23710
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