Salesforce Technical Product Manager

Apex, Lightning, Sales & Serivce Cloud, Mulesoft, Splunk or ELK/EFK, SonarQube or CheckMarx, CI/CD, Rest and SOAP API's, Call Center
Contract W2, Contract Corp-To-Corp, 3 Years
Depends on Experience
Travel not required

Job Description

  • Manages Salesforce / MuleSoft engineering support for a distribution channel, which includes managing the application environments and DevOps CI/CD pipeline, monitoring and maintaining application landscape (includes Salesforce Sales & Service, Marketing Cloud, and MuleSoft)
  • Coordinates QA & UAT testing across all applications
  • Provides operational support for MuleSoft integrations and configures the Salesforce applications
  • Defines and builds deployment jobs to support automated build jobs through the pipeline using the selected tools
  • Manages, maintains and supports the application environment landscape across multiple systems, defining processes for addition of new environments to the landscape
  • Establishes stage gates to higher environment deployments
  • Implements tools to support code quality process, including static code analysis tools (e.g. SonarQube or CheckMarx)
  • Supports minor enhancements to production landscape environment
  • Develops and enhances core monitoring capabilities for application landscape using industry tools to capture performance of applications and render as appropriate dashboards
  • Monitors product for all defined KPIs to ensure best-in-class customer experience
  • Acts as a product evangelist to build awareness and understanding across teams, enhancing process to support overall effectiveness of DevOps pipeline and monitoring
  • Production support and Admin functions

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Systems or related field
  • Background in supporting Salesforce applications, specifically Sales & Service Cloud
    • Experience with Marketing Cloud desired
    • Experience within high tech, software and/or wireless/telecom industry highly desired
  • Understanding of integration technologies and API Gateway
    • Experience with MuleSoft desired
  • Very good Understanding of ResT and SOAP API’s , Salesforce connect
    • Experience with Microservices architecture framework
  • Deep Understanding of deployment of SF on both Private and public cloud tenants
    • Experience or knowledge of API’s and deployment concepts on either aws or azure
    • Clear understanding of SSO, AD, Cloud security concepts (SIEM)
  • Deep experience setting up CI/CD Pipeline using industry tools
    • Experience in GitHub, Bitbucket or similar required
    • Experience using a build manage tools, such as Jenkins, Bamboo required
    • Understanding of SFDX CLI tool desired
  • Solid technical background with understanding and/or experience in software development, web technologies and customer communications such as email, SMS and push notification
  • Experience working within scaled agile development team
  • Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders
  • Technical skills should include: Salesforce Development (Apex, Lightning), Salesforce Sales Cloud & Service Cloud, Mulesoft, Splunk or ELK / EFK (Elastic, Logstach/FluentD, Kibana) for monitoring and logging, SonarQube or CheckMarx

Preferred Qualifications

  • Master’s Degree in Computer Science, Information Systems or related field
  • Experience in a retail or consumer organization
Dice Id : RTX157ff5
Position Id : 6604909
Originally Posted : 1 month ago
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