Salesforce Administrator

  • Modis,
  • Ballantyne, NC
  • 9 hours ago
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Sales, Interface, IT, Engineering
Full Time

Job Description

Modis is currently seeking Salesforce Admin for a direct hire opening in Charlotte, NC. You'll be assisting to build out custom functionality for Sales Cloud, Service Cloud and Marketing Cloud. Customizations include integrations, lead generations, case queues and custom UI initiatives.

?Position Overview:

The Salesforce Administrator is responsible for ensuring enterprise Salesforce platform maximizes efficiency and capitalizes on features and benefits across the user base. Excellent technical and communication skills will be leveraged to interface directly with our customers and partners. The needs of those stakeholders will be used to administer and enhance systems accordingly. The Salesforce Admin serves as a go-to person for users, to support day-to-day functions and promote adoption.

Job Responsibilities:

  • Communicate end-user feedback to admin team and notify users when changes occur.
  • Maintain a solid understanding of the business and customizations to the Salesforce environment.
  • Build Strong relationships with colleagues across departments.
  • Ensure data quality by using best practices to migrate data from outside systems.
  • Support the user base by providing timely and accurate responses to support ticket inquries.
  • Create and administer training to existing or new users/groups; provide training one-to-one as necessary.
  • Assist sales management to create processes in to help monitor activities, trends, sales and leads.
  • Monitor usage and advise users/groups needing assistance.
  • Proactively seek out and identify needed system changes, gathering feedback from users to make recommendations to leadership.
  • Interface with business stakeholders to understand business needs and align technology solutions to fuel business growth and success.
  • Manage system changes without interruption to the user.
  • Support business objectives by creating and maintaining custom objects, fields, views, reports, dashboards, campaigns, page layouts and other Salesforce functions.
  • Maintain, enhance and create flows, process builders, functions, data validation, functionality and configurations.
  • Present system and app design options and recommendations.
  • Design and develop solutions using configuration and declarative development.

  • Qualifications and Skills:

  • Bachelor's Degree in a Technology or Business-related field.
  • Exceptional communication skills with both technical and non-technical team members.
  • Designing solutions and maintaining systems that adhere to security best practices.
  • Moderately to highly complex analytical and problem-solving skills with strong attention to detail.
  • Ability to work independently as well as part of a team on multiple projects at one time.
  • One or more current Administrator certifications preferred (ADM201 or higher).

  • If you are interested in this Salesforce Admin opening in Charlotte, NC, then please apply today or send your resume directly to

    For other opportunities available at Modis IT & Engineering go to

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

    The Company will consider qualified applicants with arrest and conviction records

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

    The Company will consider qualified applicants with arrest and conviction records

    Company Information

    In the converging world of IT and engineering, Modis pioneers smart industry. Modis delivers cross-industry IT and digital engineering expertise to accelerate innovation and digital transformation. By combining a unique service offering of Tech Consulting, Tech Talent Services and Tech Academy Modis enables businesses to progress, scale and perform. Modis has a global footprint with 30,000+ consultants in over 20 countries focused on Cognitive Technologies, Digital Transformation, Cloud & Infrastructure, Smart Ecosystem, and Industry 4.0 across the key sectors of Automotive & Transportation, Environmental & Energy, Software, Internet & Communication, Financial Services and Industrial Manufacturing. Modis is part of the Adecco Group, the world’s leading HR solutions company and a Fortune Global 500 company.

    Dice Id : cxmodoak1
    Position Id : US_EN_6_914766_1407075
    Originally Posted : 1 month ago

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