Salesforce Architect

Salesforce, Architect
Contract Corp-To-Corp, Contract W2, C2H Corp-To-Corp, 12 Month
Work from home not available Travel not required

Job Description

Position: Salesforce Architect

Location: Fort Mill, SC

Duration: Long Term Contract

Job Description:

Salesforce Communities and Marketing Cloud

Application Engineer / Application Architect leader in our Salesforce practice focused on User Experience, Design Thinking, leading requirements interpretation to solution options, creating lightweight prototypes to demonstrate solution concepts, and providing process, technology and people leadership within various team structures. This role will actively lead and in many cases create design, build solution components, unit test, guide testing strategy and play an active role in ensuring quality thought the lifecycle of processes automated with technology.


Basic Qualifications
Minimum of 2 years of Contact Center, Customer Service and/or Field Service experience
Minimum of 2 years of experience in with a focus on Service Cloud and/or Field Service Lightning
Minimum of 2 years of consulting experience
Minimum of 3 years of requirements gathering and design experience, including process mapping and gap analysis
Minimum of 3 years of functional understanding of leading CRM and Customer Service technologies including, Siebel, Pega, Oracle RightNow, or Microsoft Dynamics CRM

Preferred Skills Certifications (3 or more) including Communities and Lightning
Experience implementing Communities enterprise integration architectures
Strong knowledge of architecture components - sales, service and marketing clouds
Ability to define and communicate the "big picture" in terms of the solution (both functional and technical components) and break it down into smaller manageable work units
Data modeling skills, Site taxonomy skills
Familiar with user experience best practices
Understanding of Contact Center, Customer Service and/or Field Service processes
Good analysis and diagnosis skills
Proven success in contributing to a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Excellent leadership, communication (written and oral) and interpersonal skill
Structured communication

Posted By

Sachin Sharma

Dice Id : 10204540
Position Id : 2019-13994
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