Salesforce Business Analyst

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Mason Frank
Salesforce Business Analyst
Full Time
Telecommuting not available Travel not required

Job Description

 

 

Salesforce Business Analyst

Core functional responsibilities include:
  • Understand and gather complex business needs from a diverse set of stakeholders and effectively compile and document these into business features necessary for systems design, development and implementation
  • Serve as Sales & Distribution subject matter expert and administrator for Salesforce.com
  • Partner with Training and Business Intelligence team(s) to increase visibility of CRM data, improve sales processes & drive user adoption.
  • Provide day-to-day support to our rapidly growing pool of almost 500 users on incidents, work with the technical teams on problem resolution
  • Develop and execute detailed communication and implementation plans to ensure minimal disruption
  • Effectively radiate information to business stakeholders
  • Proactively identify opportunities to enhance sales and marketing productivity by evaluating current state and recommending process improvements

Qualifications

 

 

  • Salesforce.com administrator experience preferred, including 3 + years of Salesforce.com experience
  • Knowledge of Sales and Distribution a plus
  • Ability to communicate effectively with IT and business colleagues at all levels of the organization
  • In-depth knowledge of requirements development, information systems, and business process design
  • Demonstrated ability to deliver quality results with minimal direction
  • Ability to forge relationships, collaborate and work well as a team player
  • Strong facilitation, presentation and communication skills (verbal and written)
  • Experience working on project teams and a solid understanding of the typical roles and responsibilities (Agile or Waterfall)
  • Excellent attention to detail while also having the ability to understands the big picture
  • Strong data management and analytical skills
  • Time management and organizational skills

     

    Preferred Experience and Education
  • CRM Admin certification
  • Bachelor's degree in related field, specialized training, certification or equivalent work experience

Email your resume to p.majmundar@masonfrank.com!



Company Information

Nigel Frank International is the global leader in Microsoft recruitment with offices in Newcastle, London, New York, Philadelphia, San Francisco, Melbourne and Singapore. We employ over 450 recruitment consultants worldwide focusing solely on Microsoft technology recruitment; specifically Microsoft Dynamics, SharePoint, Azure, Microsoft BI, Azure, Skype for Business (Lync) and SQL Server. At Nigel Frank we understand Microsoft products like no other recruitment agency having worked with the product suite since 2006. We recognize the specialist skills required to work in the Microsoft Partner channel and are experts in matching Microsoft professionals with positions that perfectly match their skill-sets. As we are 100% focused on Microsoft products we do not have any of the distractions that plague generalist IT recruitment providers and you can be sure that we will keep a keen eye on the Microsoft stack market. Our annual Microsoft Dynamics Salary Survey has been globally acclaimed as the most in-depth analysis of the Dynamics market yet available. Nigel Frank International provides both contract and permanent recruitment services. If you are looking to hire experienced Microsoft professionals or if you are a Microsoft professional looking to find a new position visit our website www.nigelfrank.com for the latest opportunities.
Dice Id : 10371697M
Position Id : 9562267-327

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