REMOTE Senior Salesforce CPQ Business Systems Analyst

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Ultimate Kronos Group (UKG)
IT, Systems, Analyst, Project, Kronos, Sales, Oracle, Software
Full Time

Job Description

**Open to fully remote candidates**
**Must be willing to work traditional Eastern Standard Time business hours**
**US Citizen or Green Card**
The IT organization is seeking to add a Business Systems Analyst to support a multi phased implementation of Salesforce CPQ. The ideal candidate has extensive experience with Quote to Cash processes. The business analyst must balance strong written and verbal communication skills will system expertise and best practices.
As key member of the dedicated IT Service Team, the Business Systems Analyst will have the following responsibilities:
• Creating business requirement documents, user stories, functional specifications and system design specifications
• Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and task and workflow analysis
• Managing project work, enhancements and fixes, from the request and requirements stage through build, test and deployment
• Supporting the remaining Salesforce CPQ implementation roadmap from design to deployment, user adoption and ongoing improvements and system administration
• Supporting Project Managers in the planning, execution and management of project deliverables and risks
• Working with Technical staff to develop integration and migration requirements and custom extensions or functionality to existing business applications
• Define and execute functional, regression, unit and user acceptance testing
• Managing Requests for Change and ensuring adherence to Kronos' change control process

• 3-4 years of experience in business systems analysis
• 2+ years of experience including Salesforce CPQ (Steelbrick), Sales cloud, Service cloud, APEX and/or VisualForce
• 1-2 years of Quote to cash experience. Experience in the high tech industry is a plus.
• Strong understanding of Salesforce CPQ capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders
• Strong organizational and analytical skills with attention to detail
• Excellent written and verbal skills
• Ability to accept and manage changing priorities and address issues quickly and professionally
• Salesforce Admin certification is a plus
• Salesforce CPQ certification is a plus
• Apptus or Oracle CPQ is a plus
• Experience integrating Salesforce with Oracle EBS is a plus
• Experience with ServiceNow or a similar ITSM tool is a plus

Company Overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO is the Law poster and its supplement.

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UKG participates in E-Verify. View the E-Verify posters here.

Colorado Pay Law
If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email or please call 1 (978) 250 9800.

Company Information

About us

Here at UKG, Our Purpose Is People. That’s as true for our employees as it is for our customers. We strive to create an employee experience that equips and empowers our people with the tools and resources they need to do their most inspired work.

Formed by two leaders in HR solutions, UKG combines the strength and innovation of Ultimate Software and Kronos. Our love for all things HR and workforce management is matched only by our people-centered culture and our appreciation of our 13,000 employees across the globe.

We strive to create a culture of belonging and an employee experience that empowers our people, and we are known and frequently recognized for our inclusive workplace culture.

Our offering

UKG (Ultimate Kronos Group) delivers HCM, payroll, HR service delivery, and workforce management solutions to drive better business outcomes, improve HR effectiveness, and create a more connected experience for everyone. The company serves more than 50,000 customers across 165 countries.

What we are looking for

At UKG, we are looking for all kinds of candidates to join our global team, from entry-level to leadership, customer-facing to technical roles.

We are always in the process of improving our software for our users and supporting the incredible growth of UKG, so to build the UKG of tomorrow, the team is looking for people who are not afraid of a challenge, a strong desire to learn, and a willingness to go on a great international adventure.

Dice Id : RTL83235
Position Id : 20220022191
Originally Posted : 3 months ago

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