Salesforce Defect Manager

defect management
Full Time
Depends on Experience
Travel not required

Job Description

Vega is Hiring! We are actively searching for a Salesforce - Global Preview Defect Manager for a 2 month Contract to Hire Position. This project is with our direct client. This role is remote and looking for the right person to start right away!


This role is a 2 month - contract to permanent spot. Can be remote, for non-local candidates.


This role will lead the defect triage and defect management activities on a daily basis, across all territories, for previewing defects. This role will communicate heavily with developers, QA, and preview leads on defect status.


The ideal candidate will be responsible for coordinating with the Preview Lead and functional teams to understand the upcoming release candidates in detail. This candidate will support the kick-off conversations to describe preview case and defect review processes.



  • 5+ years of experience in Salesforce configuration and implementing CRM systems.
  • Certifications are preferred.
  • Must have excellent oral and written communication skills. This role will make presentations, facilitate meetings, lead negotiations, participate in the decision making process, and define solutions.
  • Experience working with external IT supplier and global and virtual teams.
  • Experience in case/defect triage, and support processes.
  • Must have Project Management experience.


If your experience matches the requirements above, and you would like to join an exciting, global Salesforce project, we encourage you to send your resume to this posting, or to us directly at Be sure to reference job ID "12570".

Dice Id : vega
Position Id : 12570
Originally Posted : 2 weeks ago
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