Salesforce Analyst

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GM Financial
Developer, IT, Research, Systems, Development, SDLC, Access, Excel, PowerPoint, Cognos, SAS
Full Time

Job Description


The Salesforce Developer will be part of the IO IT Delivery & Deployment team providing business application solutions to enhance dealers' experience while doing business with GM Financial. Day to day activities will involve developing on the platform, creating VisualForce Pages/Apex Classes and providing technical documentation. Responsibilities also include researching and implementing new technology solutions not necessarily limited to the platform. The Salesforce Developer II is expected to perform day to day activities while staying in compliance according to corporate standards and maintaining professionalism at all times.



  • Research various internal requests to determine appropriate course of action and follow through to resolution
  • Maintain thorough understanding of data and information resources and technical requirement documentation
  • Utilize technical aspects within Salesforce such as Apex triggers, classes and batch jobs. Develop enhancements to
  • com and related systems
  • Provide ongoing technical support of existing integrated Salesforce applications
  • Analyze and identify technical needs within Salesforce and Website integration
  • Lead the design for integration of SFDC. Design and develop solutions in Visualforce and Apex. Conduct technical process,
  • design and build reviews with the superiors
  • Leadership of technical objectives relevant to implementation, design for specifications and running technical architecture
  • meetings
  • Evangelize best practice implementation experience of SFDC and implementations
  • Conduct "Whiteboard" sessions to define roadmap of implementations with key business and IT owners and lead meetings to
  • derive key requirements and demonstrate potential solutions with SFDC
  • Meet expectations and deliverables on time. Be a self-starter and operate as an individual for quick turnaround of enhancements
  • and fixes
  • Perform other duties as assigned
  • Conform with all company policies and procedures



  • Bachelor's degree in computer science, MIS or equivalent IT experience
  • 5-7 years of web design and development
  • 3-5 years of object oriented programming experience


  • Salesforce Knowledge / Certifications
  • Agile Methodology - Scrum Knowledge
  • Knowledge of system architecture
  • Ability to create process flow and swim lane diagrams using Visio or BPM tools
  • Knowledge of Systems Development Life Cycle ("SDLC")

Skills & Knowledge:

  • Proficient with Microsoft applications such as Access, Excel, PowerPoint, Word, as well as Cognos and SAS
  • Basic knowledge of statistics and finance
  • Problem solving - Work well with complex issues and solve complicated situations
  • Ability to prioritize work and meet deadlines
  • Ability to communicate effectively and to work as part of a team
  • Detail-oriented and able to manage multiple tasks and deadlines
  • Strong business decision-making ability
  • Strong analytical and computer skills
  • Effective written and verbal presentation skills
  • Able to work with minimal supervision


Company Information

GM Financial, a wholly owned subsidiary of General Motors, is a global provider of auto finance solutions, with operations in the U.S., Canada, China, and Latin America. We employ more than 9,000 hard-working team members in North America, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development.
Dice Id : 10120555
Position Id : 2021-39347
Originally Posted : 1 month ago

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