Scrum Master

Full Time

Job Description

Company Summary

Join our team! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company's continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit

Job Summary

Scrum Master

Job Summary

Trust IT Solutions team is seekinga Scrum Master with 2-5 years of experience to facilitate all scrum ceremonies, coach and mentor teammembers, help the Product Owner manage the backlog and release planning.

Job Responsibilities

Drive effective scrum ceremonies including daily standup, backlog refinement, sprint planning, sprint reviews, and retrospectives

Track and distribute relevant metrics and reports periodically to show team progress and velocity

Identify, understand, and track impediments; help remove them and drive improvements to optimize how the team works

Help the Product Owner manage customer expectations and stakeholder communications

Act as a liaison between the team and everyone else to minimize interruptions to the sprint, keeping the team focused on delivering a quality product on time

Build a safe and trusting team environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on problem solving

Knowledge, Experience & Qualifications

Demonstrated experience with Agile methodologies (Scrum, Kanban etc.):

Skilled in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Demonstrated ability to build, develop, and coach high-performing software development teams

Ability to thrive in a fast-moving environment and work on multiple priorities and/or projects simultaneously without impact to quality of work

Experience being on Scrum teams in a variety of different contexts (different team sizes/organizations/cultures)

Demonstrated experience in issue identification and resolution

Moderate to expert-level knowledge of JIRA or other agile tools to measure team productivity and report metrics

Must possess and utilize exceptional communication skills to keep teams operating at maximum efficiency while also insuring senior leaders and executive management are informed of progress at all times


Bachelor's Degree in Business, Information Technology, or related fields

2-5 years of using Scrum agile methodology

Must be a Certified Scrum Master (CSM)

Experience training and managing Scrum teams

Excellent communication and mentoring skills

Adaptable and flexible in a cross-functional environment

Excellent written and verbal communication skills

Ability to lead retrospectives, document outcomes, and guide team members in best practices


First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Dice Id : 10114109
Position Id : R019008
Originally Posted : 2 months ago
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